Project Manager Creative

CVS Health Woonsocket , RI 02895

Posted 2 days ago

Job Description:

Our Project Manager Creative will be a part of the Portfolio and Delivery Management Team reporting to the Senior Delivery Manager for the CVS Media Exchange (CMX) portfolio of business. Project Managers Creative are both an engagement and delivery lead, client facing, and instrumental in providing instructions to internal teams as well as client teams who will be responsible for multiple deliverables.

The selected candidate will work with the client and be the face of CMX. The Project Manager Creative will be well organized, detailed, and flexible, they will work with all levels of management (client and internal), vendors, and possess strong project management ability.

In this role you will engage with the client to gather information and understand the overall direction of the campaign and creative request. While proactively working to move the CMX and client team members toward completion of project deliverables you will support the teams in various administrative activities by building project schedules, cost estimates, forecasting hours for projects, coordinating with different teams to ensure deadlines are met, approvals are gathered, and enforce process. While leading the teams on projects, the Project Manager Creative will also be working with the client to develop relationships, be a partner and give support to the client for ongoing campaigns and future campaigns.

Our successful candidate selected will coordinate and drive successful completion of CMX projects, including prioritization, project planning, and internal and client communication.

Roles and Responsibilities:

  • Serve as the primary conduit between the client and CMX teams on creative deliverables

  • Understanding overall assigned campaign objectives, campaign targeting and segmentation, and nuances of supporting materials, including differences in segment treatments, branding, contact information, etc.

  • Responsible for the collection of campaign requirements, working with marketing teams to design the most effective campaigns possible

  • Contribute to marketing strategies, testing, and execution of client programs

  • Coordinate and manage internal and external client meetings; responsible for daily creative communication with key client contacts

  • Coordinating internal teams around client deliverables

  • Managing the campaign process and updating or trafficking of all materials associated

  • Ensuring on time, on strategy, accurate program execution

  • Effectively leading and motivating internal team to produce best in class work

  • Monitor and track project issues/risks and the impacts to project delivery and help develop strategic solutions

  • Drive weekly discussions / status meetings with CMX leaders (Sr. Director and below) regarding portfolio health & adherence standards where appropriate

  • Where applicable, engage Process Design, Optimization & Governance team to assist in leading post-project assessments to identify opportunities for move forward optimization or mitigation

  • Effective multi-tasking skills with proven ability to support multiple campaigns/initiatives for multiple stakeholders while effectively managing conflicting priorities

Required Qualifications

  • 3+ years of experience leading digital marketing projects within an interactive or digital marketing agency

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

5+ years of client services/account management in a direct/digital marketing agency or a combination of agency/client side.

  • Proven experience managing client relationships and effectively problem solve; ability to analyze problems and produce a viable solution

  • 2+ years of course work or experience in client services/account management in a direct marketing agency or a combination of agency/client side

  • Experience in interactive marketing - email marketing, site design, social media, online acquisition

  • Strong listening and superior relationship building skills.

  • High intellectual curiosity, drive, determination, self-confidence, and persuasion skills.

  • Project management certification or equitable experience

  • Experience working in creative marketing agencies or marketing organizations

  • Retail Media Exchange experience

  • Familiarity with Workfront

Education

Bachelor's Degree or equivalent experience (HS Diploma + 4 years of relevant experience)

Business Overview

Bring your heart to CVS Health

Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day.

CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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Project Manager Creative

CVS Health