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Project Manager, Business Education

Expired Job

Facebook Menlo Park , CA 94025

Posted 2 months ago

The Business Education team is looking for an experienced project manager with a strong background in web and mobile content to transform the support experience for Facebook advertisers around the world. You will manage projects for a team responsible for creating and managing help content at massive scale for users of our Help Center and Blueprint eLearning websites. This role requires strong analytical skills, experience working in a cross-functional team, and an obsession with creating an amazing customer experience through scalable and efficient processes. This role is based in our headquarters in Menlo Park, California.

RESPONSIBILITIES

  • Oversee contractor program performance including the definition, management and reporting on operational performance targets

Working with vendors to execute and deliver on expectations including workflow coverage, utilization, output/productivity and quality

Manage the team's budget and reporting requirements

Support purchase orders, contracts, and vendor onboarding

Improve operational processes to help us meet our key performance indicators

Work on end-to-end Biz Ed team operational processes and handle escalations by providing business solutions

Support the kickoff, execution, and completion of projects

Report on the status of ongoing projects

MINIMUM QUALIFICATIONS

  • 3+ years of Project Management experience

Analytical experience

Experience creating presentations

Experience managing budgets and vendors

Experience in project managing and streamlining processes through automation

Experience prioritizing and managing multiple projects simultaneously

Experience with Microsoft Office tools and related project/program management applications (Asana or Basecamp)

Experience with process mapping, analysis, and redesign

PREFERRED QUALIFICATIONS

  • BA/BS Degree in a quantitative and/or science discipline

SQL experience

Attention to detail

Ability to perform in a changing environment


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Project Manager, Business Education

Expired Job

Facebook