Meta Platforms, Inc. Austin , TX 78719
Posted 5 days ago
Every day, people come to Meta to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them.
Integrity Operations is a team within Meta's Global Operations Organization that is focused on supporting our users through both direct support interactions as well as scalable solutions, and on improving the health of our products by helping people understand how to use them. Those who join our teams are very passionate about solving people's issues and are strong advocates for the Meta community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms.
The Actor Integrity team within Integrity Operations works on improving the support experience for different Meta products - from content like videos and photos to communities like Groups and Pages. The team focuses on ideating, testing and implementing process improvements that enable us to prevent bad experiences for the Meta community by efficiently reviewing these products at scale and ensuring the review is accurate and achieves the best outcome for the community. If you like helping people, Integrity Operations is for you.
This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material. I.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.
Project Manager, Actor Operations Responsibilities
Minimum Qualifications
Experience initiating and driving projects to completion independently landscape
Demonstrated experience navigating ambiguity and achieving outcomes in fast paced environments
Experience leading process improvement projects across a dynamic and cross-functional
Preferred Qualifications
Experience analyzing large datasets in SQL, Google Sheets or similar tools to evaluate operational health and identify areas of improvement
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect.
Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
$143,000/year to $202,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.
In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Meta Platforms, Inc.