Under the direction of the iCMP Medical Director, Clinical Director and the Senior Administration Director with DGIM, the Project Manager supports the development and execution of efforts to create and maintain systems that coordinate care for high risk patient populations who receive primary care at MGPO/GH. S/he works closely with senior leadership, the iCMP Clinical Director, Primary Care Administration, and MGPO/GH Population Health Management to help formulate strategic plans to improve care delivered to the highest risk patients in the Medicare, Medicaid and identified commercial payer populations. Collaborates with numerous MGH departments and Partners Population Health Management, in order to help iCMP meet population health management program requirements, contractual targets, and MGPO/GH/DGIM practice standards.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Supports the development, implementation and as needed ongoing administration of the iCMP at MGH that coordinates care for identified high risk Medicare, Medicaid and commercially insured patient populations who receive primary care at the MGPO/GH.
With the iCMP Management Team, responsible for programmatic oversight and program development/enhancements.
Helps to ensure that programmatic projects and activities are complete and on time.
Manage the monthly iCMP team meeting.
Manages team trainings.
Responsible for program offices including central space at 125 Nashua Street and the staff space in primary care practices.
Oversees the iCMP budget. Tracks project expenditures and reviews and monitors monthly and yearly status reports.
With the iCMP Medical Director and Clinical Director, represent MGH at the Partners iCMP Operations Management, Project Managers and other ad hoc meetings.
Assures iCMP SharePoint systems and website are maintained.
In collaboration with iCMP management team, supports the hiring and training of clinical staff (e.g., information systems, hr forms, space)
Oversee payroll and act as a second approver in Kronos.
Assist in program presentations including development of PowerPoint slide decks.
Attends and participates in meetings and committees within the Hospital and community to keep abreast of current issues that may affect the MGPO/GH/DGIM.
Supports and demonstrates the values of the MGPO/GH/DGIM by conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive open minded, can do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options gains support and achieves positive outcomes
Performs other duties as assigned.
Master's degree in public health, healthcare administration, planning and/or policy or related field preferred.
Minimum of 3-5 years' experience in healthcare field, preferably in an Academic Medical Center environment.
Previous management, operations and/or program development skills required.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Ability to manage expansive program(s) within a complex matrix organization, i.e. to persuade and engage physicians and staff at all levels of the organization.
Excellent oral and written communication skills.
Demonstrated knowledge of quality measurement.
Track record in managing relationships and building networks.
Experience with Microsoft PowerPoint, Excel and Word, Share Point.
Analytic ability and skills.