This positionwill report to the Executive VP of Technology and Operations and is responsiblefor managing a group of project managers and business analysts who plan andmanage projects for all lines of business. The manager oversees processimprovement initiatives, including scope management, end to end tracking,scheduling of workloads and resource management.
The ideal candidatewill be able to:
Manage thebusiness process improvement cycle from concept through to implementation.Monitor and evaluate team capacity. Prepares employee performance evaluations. May prepare area budget andmonthly financial reports. Responsible for hiring, training, and supervisingstaff. Other duties as assigned.
Be responsiblefor the continual review and improve all aspects of our business processes; thedevelopment of risk reduction strategies for processes and procedures, processand implementation of the priority queues.
Communicate thestatus of the business/system process changes, additions and improvements.Responsible to ensure that policy decisions support the process changes.
Responsible toestablish business requirements with customers, associates and all otherstakeholders. Identify problem areas and points of failure and as well ascorrective actions.
Be responsiblefor corporate technology relationships, including service level agreements andproject delivery. Responsible for project management oversight for projectinitiatives, including scope management, financial tracking, scheduling, andresource management.
Requires a Bachelor'sdegree in Business, Finance, Information Technology or a related field, 4 years management, banking or directly related experience preferred. PMP certification is highly desirable. Acombination of education and experience may meet qualifications.
Business analysis,business impact, process mapping, business requirements analysis anddocumentation, data mapping and test planning, implementation and projectmanagement or other directly related experience.
Somefinancial/banking services background.
National Bank Of Arizona