Organizing and tracking of all documentation, correspondence, and analysis related to execution of new equipment orders and projects. Offers general administration support to Project Management team.
Essential Duties and Percent of Time Spent:
Coordinates and controls all technical documentation and project correspondence, identifies action items and distributes to appropriate team members for response and follow-up. Tracks all incoming and outgoing correspondence related to the project to ensure response to all inquiries and that communication are successful and that the projects are being inbounded in alignment with established procedures.
Prepares / executes change orders, tracks, follows-up, and maintains documentation as required. Conducts research from files to support change order negotiation for commercial and technical issues. Prepares back-up documentation in support of contractual or dispute resolution
Coordinates finished goods inventory, including equipment ordered for stock and / or put on loan, trial, rent, lease, etc. and supports coordination and communication of monthly shipment forecast.
Coordinates with finance team to ensure compliance with corporate revenue recognition requirements. Manages lists of documentation requirements for all projects and supports Project Managers compliance and forecasting.
Support Project Performance Manager in resolution of systemic issues identified by Project Managers. Drive initiative to closure as assigned. When necessary guide internal or external customers and suppliers to the appropriate personnel to meet their needs and requirements based on detailed knowledge of process flows, roles and responsibilities, and overall order process value stream.
Knowledge and Skills:
Associate's degree (A.A.) or equivalent from two-year College preferred
Strong interpersonal skills required to effectively communicate to customers and coworkers
Ability to analyze, prioritize, and execute tasks independently, with little or no supervision
Excellent organizational and time management skills. Must handle multiple tasks, large amounts of data, short deadlines, meticulous attention to details and accuracy, and a fast-paced environment
Proficient PC skills in MS Office products (Microsoft Word, Excel Spreadsheets, PowerPoint, Outlook, etc.)
Ability to comprehend price list applications, margin calculations, and costing tools
Ability to write detailed correspondence, reports, and letters
Three - five years' experience with JBT equipment, processes, specifications, and customer expectations preferred.