Sustaining Project Leader
Syracuse, New York
JADAK is looking for a Project Leader in the Sustaining Engineering department. The Project Leader is responsible for the execution of sustaining projects that are a result of end of life issues, product updates, customer requests and cost saving initiatives. The person must effectively manage the customer congruently with the sales manager forming a partnership relationship with the customer that upholds the JADAK business model. This includes managing customer expectations and communicating effectively with the customer in order to achieve high customer confidence in every aspect of the business.
Knowledge, Skills, Experience, Characteristics:
Below highlights key responsibilities, but is not all inclusive:
Responsible for all aspects of the program, ensuring the program deliverables are met
Provides strong leadership to the team and is a leader when interfacing with all disciplines
Understands customer expectations and stays on top of customer status
Fully understands all aspects of the program and effectively translates to the team
Perceptive to customer state at all times and initiates recourse when needed
Rallies the team to respond urgently to critical project issues
Understands and safeguards the business case with respect to cost and schedule
Flexible approach to program management, applying appropriate rigor based on the scope of the project
Helps team members connect their contribution to the importance and outcome of the program
Ensures there is an appropriate leader assigned to provide technical direction for the program
Ensures the team has proper skill sets to achieve the end results
Commitment to the strategic goals and vision of the company
Ensures thoroughness of all product documentation such as requirements, design and test specifications
Flexible to work with global teams and times zones
Must be able to communicate effectively, have good interpersonal skills, and enjoy working in a fast paced environment
Strong working knowledge of MS Suite including MS Project
Detail oriented and thorough
Mobility to work in a standard office setting and to use standard office equipment, including a computer.
Ability to use vision to read computer screen and read printed materials.
Novanta is a leading global supplier of core technology solutions that give advanced industrial and healthcare OEMs a competitive advantage. We combine deep expertise at the intersection of photonics and motion with a proven ability to solve complex technical challenges. This enables Novanta to engineer core components and sub-systems that deliver extreme precision and performance, tailored to our customers' demanding applications. We deliver highly engineered photonics, vision and precision motion solutions to customers around the world. The driving force behind our growth is the team of innovative professionals who share a commitment to innovation and customer success. Novanta's common shares are quoted on NASDAQ under the ticker symbol "NOVT".