Deloitte Saint Louis , MO 63150
Posted 1 week ago
Position Summary
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Senior Analyst
Work you'll do/Responsibilities
This resource will perform the Epic product specific build/enhancements for optimizing various inpatient and emergency department workflows through requirement gathering, solution architectural reviews, technical design, build, test, and implementation that meet user requirements
This role will demonstrate flexibility to apply technical solutioning and learnings to use cases across business domains and industries
This role will require understanding of inpatient and emergency department workflows and application maintenance through various lab & results interface error work queues, etc. and should perform root cause analysis to reduce the inflow of the recurring issues
This role will provide on-call support for incidents of different priorities which were reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders
This role will resolve incidents by adhering to Service Level Agreement (SLA) timelines
This role will peer review medium to complex changes and test builds/enhancements, new releases etc. and document all outcomes of testing and serve as the go to person for the application
This role requires excellent documentation skills such as - Application understanding, change management etc.
This role requires the ability to independently drive communications with clients, team members, offshore support team, other cross-functional teams and third-party vendors on a daily basis
This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care
On an as-needed basis, provide on-site support within the organization
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
The Team
Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications
Required
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Must have a current certification in atleast one of the following: Epic ASAP, Orders
Experience required in both ASAP and Orders applications
3-6 years of recent experience on Epic ASAP/Orders/Support & Maintenance
Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
Analytical/ Decision Making Responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 183133
Deloitte