Project Coordinator

Project Coordinator

Wylander, a recruiting company specializing in the construction industry, is hiring a Project Coordinator for a disaster restoration company located in Caseyville, IL.

Project Coordinator Compensation and Benefits:

• Hourly: $20.00-$22.00/ hr
• Eligible for overtime
• Health Benefits (Medical, Dental & Vision)
• 401K
• PTO­­­­­

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  We are seeking a candidate who can provide exceptional attention to detail in the Project Coordinator role. This person must be very organized, have outstanding oral and written communication skills, and have excellent customer service skills. The Project Coordinator will support multiple Project Managers and their teams in creating high customer satisfaction. This person must maintain clear and constant communication with our customers. They will assist in coordinating, scheduling, and facilitating the timely completion of projects.

  Responsibilities:

• Coordinate job schedules, adjustments to schedules, and contacting customers regarding selections needed
• Work with collections to collect deductibles, progress payments, and final payments. This will include communicating directly with mortgage companies and insurance carriers.
• Coordination with other departments and office staff to complete projects, paperwork and keep the processes timely for each project
• Create Work in Progress reports for weekly meetings and be prepared to lead the meeting.
• Maintains notes in software and job field files as necessary
• Handle office duties such as preparing and sending job-related forms, daily work orders and daily communication with the Project Manager about ongoing projects
• Providing quick and accurate responses to vendors, agents, and customers
• Work and communicate with insurance companies, agents, and customers regarding their claims from beginning to end
• Answer the phones, direct calls and assist clients along with the Administrative Manager
• Communicate a positive image of the company to the entire staff and customers
• Implement the company vision and mission and achieve goals

Requirements:

• 2+ years’ experience in an administrative or similar role
• Knowledge of additional industry software such as Xactimate, Xactanalysis, and Alacrity are a plus
• Ability to maintain compliance tasks with different insurance carrier program requirements
• Must have excellent customer service skills
• Quantitative, analytical, organizational and problem-solving skills
• Accurate and detail oriented
• Proven strong time management and organizational skills
• Ability to meet stringent deadlines and work well with many types of personalities
• Two-year degree or equivalent work experience

Keywords: Restoration, Xactimate, project coordinator