Project Coordinator Riot

American Reprographics Company New York , NY 10007

Posted 6 months ago

Summary: ARC Document Solutions is seeking a Project Coordinator who will be the point person responsible for all order entry and client communications. In this position you will determine the most economical method from manufacturing to installation and final delivery. This position will allow you to work side by side with the production team. You will also work directly with sales and estimating in this role.

Essential Duties and Responsibilities:

  • Excellent customer service skills.

  • Order entry for all jobs with attention to detail.

  • Greet customers in a professional manner

  • Process work orders according to customer requirements

  • Examine original hard copy documents for completeness and defects

  • Route artwork, copy, digital files, or prints to work areas

  • Keep customer updated of job status

  • Follow up on orders to ensure accuracy and delivery by specified dates/times.

  • Lead and schedule pre/post meetings for small and large rollouts with production team

  • Conduct daily status updates on all projects.

  • Able to multitask while maintaining quality control and accuracy.

  • Use internal or external sources and vendors to help establish best materials and processes for RFQ's

  • Evaluate methods available for producing the job with estimating and select the plan which produces the job in the most economical way and on time

  • Proof all estimates for accuracy and value prior to sending off for customer approval.

  • Solve problems in the in the office and out on the field as they develop

  • Establish a consultative approach when working with customers and sales team

  • Determine the production centers and routing needed to produce the job as specified

  • Calculate costs associated with vendor resourcing

  • Maintain awareness and knowledge of material price changes and competitive pricing

  • Constant communication with internal sales team and operations

  • Must regularly analyze customer needs versus equipment constraints and choose among several alternative courses of action (sister Riot Color Center or outsourced vendor) to select best methods

  • Preform a follow up meeting with the customer after completion of work to best identify areas for improvement.

  • Continued education in signs and graphics application

  • Occasional late night and/or weekend work

  • Required attendance at daily production meetings

  • Additional duties may be required

Skills:

  • Greet customers in a professional manner

  • Able to multitask while maintaining quality control and accuracy.

  • Solve problems in the in the office and out on the field as they develop

  • Establish a consultative approach when working with customers and sales team

  • Maintain awareness and knowledge of material price changes and competitive pricing

Required Experience

  • High School Diploma/GED

  • Associate's degree or equivalent from twoyear college or technical school a plus

  • Training/experience in a reprographics environment a plus

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Project Coordinator Riot

American Reprographics Company