The mission of a Project Coordinator is to ensure that flooring related orders and projects are completed as scheduled while maintaining 100% Customer Satisfaction.
This position requires at least 1 (or more) years of flooring experience as a project coordinator.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Essential Duties and Responsibilities
The duties for this position include, but are not limited to:
Processing orders in an accurate, timely and professional manner
Work with sales/estimators to ensure projects are completed as scheduled, orders are accurately processed and final balances are collected
Maintain current information on projects
Ensure that Company policies regarding deposits, payments, and returns are followed consistently
Train new and existing associates in various departmental skills
Assisting Sales and Operations in the coaching of flooring projects and other needs
Providing coaching and leadership to Sales, Warehouse, and outside/inside installation teams, ensuring the proper people are in each position and performing their jobs to expectations
Maintaining vendor relationships and resources to ensure prompt and accurate ordering and receiving
Assist the Operations Manager by monitoring Installers and Estimators to ensure that they fully meet customer expectations, and ensuring proper finalization of customer experience
Adheres to safe lifting techniques, follows proper training for learned job hazards and ergonomic risk factors, participates in departmental stretching program, and overall maintains a safe working environment
Education and/or Experience
At least 5 years of experience within the flooring industry as a project coordinator. High school diploma/GED required.
Requires skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Demonstrate the ability to communicate in English, both verbally and in written format.
Mathematical aptitude to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry that applies to the flooring industry.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for sustained periods of time, move about on foot to accomplish tasks, use spoken word to communicate, and perceive the nature of sounds at normal speaking levels with or without correction.
The employee is occasionally required to sit or remain in a stationary position for extended periods of time; use hands to handle or feel objects with either the entire hand or fingers, including typing. Reach with hands and arms in any direction, ascend and descend ladders and stairs using feet and legs and/or hands and arms. Stooping by bending downward and forward by bending at the waist, kneeling or bending at the knees to come to a rest on knee or knees, crouching by bending the body downward and forward, or crawling by moving about on hands or hands and feet. The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close visual acuity to perform activities such as: preparing and analyzing data or figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, and using measurement devices.
Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Need to be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Must be able to work in a warehouse environment on a consistent basis, and may occassionaly be exposed to outside environments.
HOM Furniture Corporate Office