Project Coordinator, Field Services

We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.

The Field Services Coordinator will be a dynamic, cross-functioning team member, executing administrative and project management duties to support LiveOak Fiber's Field Services operations. This role is key to our success in the market, and we are seeking the very best to staff this position.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and deliver daily, weekly, and monthly analysis of data related to performance activity and field productivity to Director of Field Services.

• Assist in supporting logistics and operations procedures.

• Support the onboarding process for field operations staff.

• Participate in the procurement of Customer Premises Equipment (CPE) and materials to streamline logistics operations.

• Collaborate with all team efforts to simplify internal operations and enhance customer experience.

• Efficiently collaborate with customer service and field service operations teams daily to foster teamwork.

• Maintain professional and respectful relationships within the field service operations team to ensure operational efficiency.

• Support the planning, development, and administration of programs aligned with department objectives, including the coordination of projects, workforce, safety, vendors, and fleet management.

• Perform other duties as requested by field operations management and service delivery management.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent written and verbal communication skills.

• Solid Microsoft Excel skills

• Strong ability to prioritize tasks and manage workflow effectively.

• Detail-oriented and organized approach to duties and communication.

• Strong problem-solving, and analytical skills.

• Excellent judgement and ability to ask for help in critical applications.

• Adaptability and enthusiasm to thrive in a fast-paced environment with shifting priorities.

BASIC QUALIFICATIONS & COMPETENCIES

• Minimum of a one-year certificate from college or technical school and 3 to 5 years related experience, or equivalent combination of education and experience.

• Proficient in Microsoft Word, Outlook, and Excel.

• Ability to prepare reports and business correspondence.

• Ability to work independently and as a member of various teams.

• Must be able to provide proof of eligibility to work in the U.S.

PHYSICAL DEMANDS & WORKING ENVIRONMENT

• Office environment - up to 80%

• Warehouse - up to 20%

• Able to lift up 45 pounds

• Travel: 10% or less (between our Florida and Georgia markets)

The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully.

This job description in no way states or implies that the essential duties described are the only responsibilities involved in the position. The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments.

This job description in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).