Project Coordinator - Exceptional Customer Experience

Overview

Now hiring a Project Coordinator for Exception Customer Service Experience!

The Project Coordinator is responsible for the coordination of a variety of projects, initiatives and specialized program activities with minimal oversight and independent judgement. Supports the project team by monitoring project progress; assist department leadership and project staff members with ongoing organizational requirements and ensuring the timely resolution of customer, provider, and inter-departmental requests

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes

• Job is based Presbyterian Hospital

• Work hours: Days

• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

High School Diploma or GED required. Three (3) years of project management data analysis or similar experience required.

Qualifications

• High School Diploma or GED required.

• Three (3) years of project management data analysis or similar experience required.

• Ability to research, plan, organize, and oversee the implementation of short and long term projects, programs, and initiatives.

• Must be able to effectively manage multiple priorities in a fast-paced environment.

• Acquires training to aide in role effectiveness as determined mutually with supervisor.

Education Essential: High School Diploma or GED

Responsibilities

• Provide project support, including researching, editing, assimilating data, preparing charts and graphs, and assisting in the drafting of communications, reports, and preparing presentations.

• Research and respond to requests for information from internal and external sources using independent judgement.

• Gather data, research and draft special projects, memos, correspondence, and data compilation, scrub reports and provide metrics.

• Provide weekly project support in the management of the work plans and oversee team progress ensuring accountability for their assignments and deliverables.

• Carry out project-related administration, such as scheduling tasks and producing/filing general documentation

• Maintain organized records on benchmark data in operations field in order to assist in the continued development of key indicators as well as maintain and report on a regular basis, on such key indicators.

• Attend mutli-stakeholder meetings independently, represent the departments interests in meetings, and make appropriate recommendations. Meet with stakeholders independently, identify tasks, action items and next steps and carry out those activities with minimal oversight.

• Performs other duties as assigned.

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $32.17/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.