CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.
Responsible for the quality and efficiency of the scheduling department by tracking patient appointments and training staff as appropriate. Monitoring and managing scheduling data to provide information on physician changes, accuracy of appointments and physician patterns.
Working knowledge of all aspects of the scheduling department and hospital scheduling department.
Responsible for identifying productivity issues for the scheduling department.
Responsible for reviewing analysis scheduling data and workign with staff to implement process improvements, i.e. no show rates, reduce error rates through training staff, improve patient satisfaction and reduction of turnover through education within the department.
Assist in hiring department employees.
Oversee physician schedules to identify opportunities to improve productivity of clinics.
Weekly review and correction of physician weekly schedules to ensure that the physician schedules follow the guidelines and templates in the EHR.
Back up for building physician schedules and blocking templates when needed.
Responsible for recall reports, training staff, ensuring measures and productivity being met.
Responsible for processing reinstatements, terminations, and requests for appointments outside of normal guidelines.
Responsible for facilitating and tracking physician changes within the practice.
Responsible for tracking physician pattersn in relation to patient appointments and reporting findings to Administration.
Work as interim Scheduling Manager when Manager is out of the office.
Catholic Health Initiative