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Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
Req ID: 2019-9439
Locations: San Francisco, California, United States
Job Type: Full-time regular
Provide project coordination and report creation expertise to support a Public Sector contract in a high energy environment. This experienced candidate will possess a broad knowledge of business operations and be able to analyze and recommend solutions that will apply to our contract. The skill set required for this position includes a high level of competence in communication, organization, problem-solving, multi-tasking, and the ability to monitor and coordinate all aspects of a project. Doing what is necessary to get the job done accurately and
efficiently is imperative; errors can cause considerable delays, expenses and/or disruption. This position has occasional off-hours work requirements.
Our office is located at Oakland's business hub, the Oakland City Center. The successful candidate will report directly to the Director, Oakland Regional Office.
REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provide statistical analysis to make data driven recommendations (Microsoft Excel modeling - - including pivot tables, macros, etc.)
Prepare and distribute recurring client reports
Communicate task progress to all team members, and be able to clearly present issues and options
Act as liaison between our office and client, monitoring their needs
Must possess the skill to foster a professional relationship at all levels of the clientele
Fulfill, analyze and generate client and/or management report requests by using available tools such as database queries, canned reports and other data
Collaborate with technical development team and subject matter experts to satisfy contract requirements, and manage client expectations
Create business and functional requirements for enhancements and new system initiatives working with the client and the remote technical development team
Develop training documentation client for client presentation
Analyze operations and recommend business process improvements
BA/BS, Work experience in handling projects
Broad working knowledge of business analysis practices and procedures
Excellent written and oral communication skills and the ability to effectively interface with clients, vendors and subcontractors
Must be proficient in Microsoft Excel
Ability to exercise considerable individual judgment and initiative in conducting the necessary operations within a project or task
Ability to listen, analyze issues and recommend solutions
Ability to be accurate, with a keen attention to detail, is critical
Ability to coordinate project activities with diverse groups and individuals
Ability to work on multiple assignments simultaneously, prioritize tasks and know when to escalate issues
Ability and enthusiasm to learn and become an expert on proprietary systems, hardware and software
Ability to work independently and to think outside the box for solutions
Ability to work under challenging deadlines meeting deliverable timeframes
Report generation and database query experience helpful
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:click here to access or download the form.