Project Administrator - Custom Design Studio

Job Title

Project Administrator - Custom Design Studio

Position Overview

The Project Administrator I is responsible for working in a team environment to help develop custom products which include custom colors, weights, and patterns. This position is primary point of contact for the account managers concerning custom products. The Project Administrator communicates the status of samples and pricing for these products to the account manager and advises if a custom product is right for their particular project

Please note this position is based out of our Create Campus in Cartersville, GA.

Primary Responsibilities:

• Process Custom Sample Requests.

• Develop custom product using requirements to meet customer's needs and previous knowledge.

• Communicates with customer when needed.

• Request samples via SFDC, MDM, and NSP Project.

• Order yarns for samples to be produced.

• Communicate with Pilot Plant as needed to discuss any sample spec changes that need to be made.

• Prior to shipping samples, verify finished sample meets request specifications and customer requirements.

• Assist with shipping custom samples as needed.

• Process custom pricing.

• Provide information to various departments concerning custom product details.

• When required coordinate any sample processes that are conducted in another facility.

• Responsible for questions concerning the competitor's products as needed.

• Work with account managers to create a product that meets pricing goals.

• Answer any questions from account managers or internal associates on custom products (flexibility, weights, color, widths, or any up-charged involved.

Position Requirements:

• Ability to make sound decisions based on customer needs.

• Excellent communication skills, both written and spoken.

• Ability to develop and implement alternate solutions.

• An eagerness to learn and grow with the ability to be flexible in a fast paced environment

• Serve on committees as needed.

• Assist other departments and sales groups in projects as needed.

• Ability to lift up to 25 pounds.

Required Competencies:

• Manage work

• Communicate Effectively

• Build Customer Satisfaction

• Adapt and Change

• Collaborate

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.