Everstaff Westlake, OH , Cuyahoga County, OH
Posted 3 days ago
Job Description Job Title: IT Support & Development Specialist Position Overview: We are looking for a dynamic and adaptable professional to join our team in a full-time role that blends software development, SQL expertise, hardware management, and IT support. This key position plays a pivotal role in maintaining, improving, and ensuring the reliability of our technological infrastructure across various business areas. Key Responsibilities: Design, build, and maintain robust software applications and solutions tailored to business needs. Collaborate with cross-functional teams to gather requirements, design new features, and implement solutions. Diagnose and resolve issues in software applications to enhance performance and user experience. Stay abreast of the latest industry trends and emerging technologies, offering recommendations for improvements. Design, optimize, and manage complex SQL databases, ensuring efficient queries and data structures. Develop scalable data models and create well-structured schema designs. Conduct data analysis and generate insightful reports for stakeholders and clients. Ensure data accuracy, security, and compliance with industry standards and best practices. Manage and maintain hardware assets, including servers, desktops, workstations, and networking equipment. Install, configure, and maintain hardware components and peripherals as part of routine operations. Troubleshoot hardware-related issues and coordinate necessary repairs or replacements. Establish and enforce IT policies and procedures for hardware usage, maintenance, and security. Provide technical support for both software and hardware issues, ensuring timely resolution. Respond to IT helpdesk requests and escalate unresolved issues to appropriate resources. Maintain thorough documentation of IT systems, configurations, and procedures for operational continuity. Assist in the planning, implementation, and deployment of IT infrastructure projects. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). Proven experience in software development with proficiency in programming languages such as VB, VB.NET, C#, and others. Expertise in SQL programming, database design, optimization, and management (SQL Server, Oracle, MySQL, etc.). Strong understanding of hardware components, networking protocols, and IT system administration. Hands-on experience with IT support, including troubleshooting and resolving software and hardware issues. Excellent problem-solving abilities and a proactive approach to addressing challenges. Strong interpersonal and communication skills to interact with team members and stakeholders at all levels. Preferred Qualifications: Certifications in relevant technologies (e.g., Microsoft Certified Professional, CompTIA A). Experience with cloud computing platforms such as AWS, Azure, or Google Cloud. Familiarity with agile development methodologies and project management tools. EverStaff offers employees Medical, Dental, Vision, Accident, Life, Disability and Cancer insurance coverage. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)
Everstaff