Programmer Analyst

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.

L.L.Bean is currently searching for a Programmer Analyst to join the Information Services team located in Freeport, Maine.

The Programmer Analyst plays a key role in supporting L.L.Bean's growing Wholesale Business. Working with the Wholesale Systems Analyst, this role will be responsible for supporting the implementation and continued support of moderate to complex application solutions using industry standard business process and systems. This is a multi-disciplinary role that spans business systems analysis, technical project leadership, and solution development & delivery. The individual will work in collaboration with the Information Systems department and the Wholesale Business Unit to understand functional business needs and priorities, and will work to create solutions based on those criteria. This role will also be required to support and troubleshoot existing applications including occasional after hours support on a rotating basis.

The ideal candidate is organized, can balance multiple priorities and is self-motivated to meet deadlines. Ability to communicate effectively both written and verbal.

Responsibilities:

• First level triage and support for user issues - maintaining ServiceNow tickets and JIRA Board

• SME for EDI documents and interfaces, Product Catalogue Interfaces (GXS & SPS), and additional areas of interest

• Document new and existing sustain support processes by creating SOPs & Training Videos

• Participate in project meetings, assist with turning business objectives into functional requirements and features specs. Facilitate meetings for assigned activities as needed

• Communicate and coordinate project activities with business and technical teams. Serve as technical testing resource when required.

• May lead scope/requirement activities for smaller efforts

• Participate in rotational On-Call Schedule - provide daytime and after hours on-call support as needed

• Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level: 4-Year Bachelors Degree in Business, MIS, or related field of study

Years of Experience: 0-3 years experience in product or business systems analyst role, preferably in Retail or Wholesale

Skills and Qualifications:

• Must be able to work independently and prioritize work effectively, as well as to function as an effective team member in a local and virtual team development environment.

• Team Skills: Flexibility, collaboration, negotiation, facilitation, communication, presentation and group dynamics, and solid English language skills and comprehension

• Technical skills: Problem solving skills, Development skills, Systems Analysis and Design

• Experience with any of the following technologies is a plus: JIRA, Java, JSP, JavaScript, SQL, Linux, Perl, HTML, C, XML, SOAP, Ajax, Java Server Faces, Web Services, JUNIT, MQ Series, caching solutions, struts, Swing, Websphere Application Server, Restful API, JSON, Splunk

• Databases: DB2, Oracle, SQL Server

• Microsoft Suite tools

• Testing: Unit, Integration, System, Performance

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside-we're all in. Visit llbeancareers.com to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.