Program Technician - New Leaf

Job Details

Program Technician

• New Leaf

Department: New Leaf

• CTP

Usual Schedule: Wed- Sun 4p 1230A

Regions:

On Call Requirements: no

Job Category: Mental Health

Work Location: Trillium

• New Leaf - not used

Employment Type: Full

• Time

Nursing Specialty:

Job Post ID: 35358

Secondary Job Category: Mental Health

Experience Requirements: None

Weekend Requirements: yes

Education Requirements: HS Diploma/GED

Shift: Evening

Location: Peoria, IL

Holiday Requirements: yes - if scheduled

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Check out this job opening for Carle Providers: Program Technician

• New Leaf Check out this job opening for Carle Providers: Program Technician

• New Leaf

Job Description

JOB SUMMARY:

Program Tech works the treatment team to ensure complete coordination of the client's treatment from admission through discharge. Monitors the day to day client activities in a residential setting. Position exists to provide clinical support to team and external/internal customers and to help ensure the security of consumers and physical plant.

CERTIFICATION & LICENSURE REQUIREMENTS

Driver's License Valid Drivers License upon hire and

ADDITIONAL REQUIREMENTS

• Use of usual and customary equipment used to perform essential functions of the position.

• Must have control over personal use of all mood-altering chemicals and behaviors.

• If recovering from an addiction, must currently have a minimum of 2 years of uninterrupted recovery.

SKILLS AND KNOWLEDGE

Required English Skills Advanced reading skills

Advanced writing skills

Advanced oral skills

Communication Skills Ability to respond appropriately to customer/co-workerInteraction with a wide variety of people

Maintain confidential information

Ability to communicate only the facts to recipients or to decline to reveal information

Ability to project a professional, friendly, helpful demeanor

Computer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.

ESSENTIAL FUNCTIONS:

PROVIDES CLINICALLY SUPPORTIVE SERVICES AS REQUIRED BY PROGRAM

• Understand the symptoms and behaviors associated with substance use and mental illness.

• Ability to recognize of the warning signs for suicide.

• Knowledge of opiate overdose signs and symptoms.

• Demonstrates Active Listening, motivational techniques, and crisis management.

• The ability to effectively listen and establish rapport with consumers and families, and compassionately understand/respect differences.

• Ability to maintain appropriate treatment boundaries with consumers and their families.

• Ability to deal with issues requiring flexibility and judgment to resolve customer or program situations; and to prioritize job assignments.

Performance Standards Orient consumers and families to program:

• Follows orientation protoco.

• Completes admission checklist/paperwork.

• Responds to consumer's requests/needs promptly.

• Observes consumers self-administration of scheduled and PRN medications using 2 identifiers, documents per program protocol.

• Follows program protocol for counting PRN meds with co-worker at every shift change.

• Ability to collect BAL and urine screens as needed.

ENSURES CLIENTS RECEIVE COMPREHENSIVE SERVICES.

• Works with the treatment team to provide complete services to clients.

• Accurately documents activities according to the policies and procedures.

• Is knowledgeable of and capable of providing emergency assistance in regard to inappropriate acting out behavior by any client.

• Always attempts to utilize verbal redirection, interaction of other staff, utilization of quiet room, etc. before instituting emergency measures.

• Is knowledgeable and capable of working with clients who present a dual diagnosis.

• Is knowledgeable of and appropriately institutes the daily program format on the adult. Guides activities on the daily schedule to provide optimum treatment while instilling a sense of positive empowerment to clients.

• Provides that all client contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each client. Client care is provided in a compassionate, humane, and non-enabling manner.

• Ability to maintain a safe living environment for clients.

• Understanding of program requirements for your unit

PROVIDES TRANSPORTATION SERVICES TO CLIENTS FOR OFF CAMPUS ACTIVITIES.

• Is knowledgeable of policy and procedures.

• Provides transportation, as needed.

MAINTAINS EFFECTIVE COMMUNICATION AND TEAMWORK STYLE WITH CO-WORKERS AND OTHER DEPARTMENTS

• Gives accurate, objective data during report to oncoming shift.

• Actively maintains open communication and demonstrates a cooperative, teamwork style with clients, significant others, other IIAR staff members, other healthcare works, medical staff and community.

• Maintains computer proficiency so that order communications will be done in a correct manner.

• Stays abreast of Health IT updates and changes regarding order/care planning.

• Is responsible for making sure information regarding all shift tasks is part of each team member awareness.

• Is responsible to his/her supervisor to report any areas of care that are not completed or were unable to be re-scheduled and gives direction to other team members to do the same.

• Demonstrates courteous, respectful and caring behavior toward consumers, visitors, staff and outside contacts.

• Interactions promote trust with both consumers and other staff; respects confidentiality; avoids gossip or other disrespectful behavior.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Positions are not available for remote work in the state of Colorado.

Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for Medical or Religious exemption will be permitted.

Illinois Required Notices

• Your Rights Under Illinois Employment Laws

Federal Required Notices

• Employee Rights under FLSA

• OSHA

• Employee Rights under FMLA

• EEO It's The Law

• Pay Transparency Nondiscrimination Provision

• Employee Polygraph Protection Act

• Your Rights under USERRA