Program Support Specialist

The College of Arts and Sciences is looking to hire a Program Support Specialist who's ready to be one of the friendly faces and organizational wizards that help keep everything running smoothly. From being the go-to person for faculty and students in your assigned departments to helping ensure our class schedules and record-keeping are spot-on, this role is all about making things happen with precision and a smile. If you're someone who thrives on teamwork, enjoys connecting with others, and has a knack for keeping things organized down to the last detail, we want you on our team!

To thrive in this role, strong interpersonal, customer service, and public relations skills are a must, as is the ability to work on tasks independently within a team-oriented environment.

Candidates should possess excellent verbal and written communication skills, be proficient in a variety of Microsoft and Google productivity applications and have the ability to learn new applications. Attention to detail and the ability to organize and track information is required. Equally important are strong organizational and time management skills including the abilities to prioritize, multitask, and adhere to deadlines.

Discretion, confidentiality, and independent judgement will be needed, as will the ability to analyze situations and apply appropriate UA and UAA policies and procedures to resolve issues.

Minimum Qualifications:

High School graduation and three years progressively responsible office/administrative experience or an equivalent combination of training, education and experience.

Three years progressively responsible office/administrative experience or an equivalent combination of training, education and experience. Experience in general office procedures, practice and use of standard equipment.

Preferred: Some post-secondary education, experience in an educational setting, experience using Banner, OnBase, and UA Online.

Position Details:

This position is located on the University of Alaska Anchorage campus in Anchorage Alaska. It is 100% in person on the Anchorage campus.

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.

Please include a cover letter which describes how you are good fit for our team.

Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

• To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Anita Franciosi, Academic and Administrative Support Manager at amfranciosi@alaska.edu.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

• Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus.
  
  The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.
  
  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College

• Kachemak Bay campus, Kenai Peninsula College

• Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College

• Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person:
  
  UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person:

UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person:

Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.