Pyramid Healthcare Inc provides treatment for adults and teens suffering from addiction or substance abuse, as well as individuals with mental health disorders. Founded in 1999, Pyramid Healthcare, Inc. is a premier provider of behavioral health care services in Pennsylvania, New Jersey and North Carolina.
Do you want to make a lasting difference in the life of others? Are you passionate about your job as a Program Support Specialist but want more out of your career? Then come join the Pyramid Healthcare team as a Program Support Specialist at our Middletown location!
Our Mission is to develop and maintain a team of committed professionals, passionate about identifying human service needs and creating solutions for individuals and families that result in positive growth and a better quality of life.
Deliverables/Principal Results Expected:
Technical Competencies: Capable of role modeling to the clients. Helps to maintain a strong clinical program. Staff able to work together to effectively meet the needs of the clients. Maintains positive relationship with clients. Complete required trainings mandatory trainings hours. Strong skills in D&A and mental health treatment. A working knowledge of HIPAA, Licensing, DDAP, DHS, and CARF regulations.Valid Drivers License.
Job-related Behavioral Characteristics:
Demonstrates professionalism, leadership, confidentiality, strong social communication skills, time-management, organized. Must possess skills to communicate effectively and interact well with people of diverse backgrounds. Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an individual/ group problem solving situation, and showing initiative in problem solving. Maintains professionalism and does not show favoritism. Maintains consistency with clients, staff, visitors, and the public. Ability to handle a crisis situation and react appropriately. Flexibility and adaptable. Ability to make decisions in an objective and ethical manner. Calm and decisive in crisis situations. Ability to sustain a team environment, drive continuous improvement projects, confidentiality, excellent problem-solving skills and excellent communicator within the team framework.
High school diploma or equivalent. Preferred Associates or Bachelors in Behavioral Health field. Valid drivers license. Drug and Alcohol/ Mental Health experience. Experience with process groups and family sessions.