Program Support Specialist - Entry-Level And Post Professional Admissions :Ac241a

Job Description: The Program Support Specialist is responsible for the Entry Level and Post Professional Admissions. Responsibilities include the overall administrative support of the admissions process and coordinating department events, including graduation. The position requires the individual to work independently with minimal supervision and to work effectively as part of a team.

Location: Glenside

Responsibilities:

Essential Functions:

Admissions Tasks:

• Work closely with the Director of Entry Level Admissions, the Director of Post Professional Programs and the Office of Enrollment Management throughout the entire admissions cycle

• Select dates for prospective student Information sessions and coordinate sessions with Enrollment Management and other campus departments

• Review and update admissions information on the University website and in brochures and course catalogs

• Serve as first departmental contact for prospective students/applicants by maintaining admissions email account and responding to inquiries about prerequisites, admission requirements, and application status

• Review all applications and verify that all admission requirements have been satisfied

• Maintain departmental Admissions database relative to the admission status of applicants

• Maintain contact with PTCAS, 2U and Enrollment Management regarding the status of applications in the admission cycle

• Participate in regular Admissions Committee meetings during the application cycle, providing a variety of statistical and comparative information reports from the admissions database for Chair and committee members

• Orient and coordinate with Admissions GAs throughout the cycle

• Collect and analyze data regarding previous and current application cycles

General Tasks:

• Coordinate Physical Therapy Department events with various campus departments

• Coordinate faculty interviews

• Prepare the department newsletter and maintain the Alumni Database

• Post social media content and edit website

Marginal Functions:

• Monitor Department email account

• Additional responsibilities as assigned

Qualifications:

• Bachelor's degree or equivalent combination of education and experience required

• Minimum of one year of previous professional experience working in an academic or high-level administrative office

• Advanced PC skills including demonstrated expertise in using Microsoft Office (Word, Excel, PowerPoint and Access) and Google applications.

• Must possess excellent interpersonal and communication skills, superior judgment and discretion in handling confidential information

• Must have good organizational skills with the ability to multi-task and work cooperatively with others including faculty, students and administrative staff

• Demonstrated cultural sensitivity and experience working with diverse populations

• Ability to work in a fast-paced demanding environment, as a team player; possess a positive working attitude, excellent prioritization, problem-solving and decision-making skills; confidentiality, tact, patience, willingness to help and diplomacy are critical features of this position

Application Instructions:

• Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received, communication will generally be limited to candidates selected for additional consideration.

• Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based educational experience by placing students at the center. The Institute of International Education has ranked Arcadia first nationally in study abroad for 10 of the last 13 years, and the Princeton Review has ranked Arcadia among the "Best in the Northeast" for eight consecutive years. The University's Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report, which cites Arcadia for being among the top study abroad programs and among the "most innovative," and "best value" colleges. Arcadia promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Through its community of practice and commitment to Justice, Equity, Diversity, and Inclusion (JEDI) and to combating anti-Black Racism, Arcadia has made facilitating a safe and welcoming environment a priority. Learn more about our vibrant community at www.arcadia.edu.

Our belief and experience is that there is strength in diversity and we are committed to building a welcoming and inclusive environment for students and employees alike. We are a community built on varied experiences and perspectives that benefits from open-minded discussion and cultural humility. Guided by our University's values, we are committed to justice, equity, diversity and inclusion, and we are working towards dismantling anti-Black racism/white supremacy and other forms of interpersonal and systemic discrimination and oppression.

We welcome candidates who can contribute to the diversity and excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values. in their work.

At Arcadia University, our JEDI principles (Justice, Equity, Diversity, and Inclusion) are the foundation of our highly regarded, values-based learning community, which reflects the world in which we want to live. As such, Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity, national origin, ancestry, race, color, religion, creed, sex, gender, marital status, affectional or sexual orientation, age, gender identity, military or military veteran status, disability, family medical or genetic information, or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.