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Program Support Assistat (Quality Management)

Expired Job

Department Of Veterans Affairs Salem , VA 24155

Posted 2 months ago

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  • Duties

HelpDuties Summary

This position is located in the Department of Veterans Administration Salem, Virginia, in the Office of Quality Management. The incumbent is a key player on the Quality Management (QM) team and transforms collected data into useful trended and relevant information for performance process improvement and implementation of best practices; assisting management in special projects; and serves as the department Automatic Data Processing Application Coordinator.

Learn more about this agency

Responsibilities

  • Collects, compiles, summarizes, and tracks relevant data and statistical analysis information for multiple reports required by the organization, VISN 6, VHA and other bodies

  • Assists in the planning, analysis, and reporting of data/statistical results of program/project studies on the effectiveness of treatment and patient satisfaction

  • Establishes protocols for incoming data, organizes data sets, and performs database searches

  • Prepares, executes and/or tracks program specific material for the OIG, the Joint Commission, patient medical information and administrative data within the organizational unit

  • Coordinates incoming data from multiple sources, reviewing documents and reports for omissions and consistencies

  • Maintains computerized system of program-specific data to track suspense on items such as project milestones, progress reports, funding accomplishments, compliance strategies,etc

  • Ensures reports are completed and submitted in a timely fashion to accommodate the reporting structure of the organization

  • Serves as primary Automatic Data Processing Application Coordinator (ADPAC) for Quality Management

  • Develops questionnaires, templates, and data collection tools for hospital wide use since the department pulls patient treatment information from all service lines

  • Serves as the timekeeper, control point clerk, TMS local unit coordinator, records liaison, enters work orders and orders supplies for the Quality Management Department

Work Schedule: Monday - Friday 7:45 a.m. to 4:30 p.m.

Telework: Not available

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant/2200

Relocation/Recruitment Incentives: Not authorized

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

No

Promotion Potential
6

  • Job family (Series)
    0303 Miscellaneous Clerk And Assistant

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  • Administrative Clerks

  • Clerks, Administrative

  • Requirements

HelpRequirements Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/17/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: planning and coordinating special projects; experience in speaking or presenting; collecting, analyzing and managing data, create and review correspondence; experience in various software applications; experience in estimates of programmatic costs and salary projections; and experience in working with multiple agencies.

You will be rated on the following Competencies for this position:

  • Attention to Detail

  • Flexibility

  • Information Management

  • Planning and Evaluating

  • Quality Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying or pushing carts of light items such as papers, books, small parts, or driving an automobile, etc. No special physical demands are required to perform the work. Considerable time is spent at a computer.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


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Program Support Assistat (Quality Management)

Expired Job

Department Of Veterans Affairs