Program Support Assistant (Oa)

Summary

The incumbent serves as a program support assistant to the Medical Service Office and may be assigned additionally to any of the service's section ( Cardiology, Endocrinology, Gastroenterology, Hematology/Oncology, infectious disease, Palliative care or general internal medicine to perform section-specific responsibilities and tasks in either a primary or back-up capacity. Training in any new assignments will be provided.

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Overview

• Accepting applications

• Open & closing dates

04/19/2024 to 05/02/2024

• Salary

$51,829 - $67,379 per year

• Pay scale & grade

GS 6

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Location

1 vacancy in the following location:

• New York, NY 1 vacancy

• Remote job

No

• Telework eligible

No

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent -

• Work schedule

Full-time -

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0303 Miscellaneous Clerk And Assistant

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

CBTE-12390851-24-SKH

• Control number

787698600

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This job is open to

• Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Federal employees

• Competitive service

Current or former competitive service federal employees.

• Federal employees

• Excepted service

Current excepted service federal employees.

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

1st Area of Consideration: Must be a current, permanent employee of the facility listed in the announcement. ( Manhattan) 2nd Area of Consideration: Must be a current, permanent employee of one of VISN 2. 3rd Area of Consideration: Must be a current, permanent employee of Veterans Health Administration or Veterans Canteen Service.

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Duties

• Prepares personnel action forms tor appointment, promotions ,terminations and credentialing/privileging packages for physicians and house staff. Initiates key/ID requests and other actions necessary to process hew/rotating house staff. Issues terminating staff clearance of duty station forms and instructions regarding clearance procedures .

• For assigned areas, orders patient care and/or ott1ce supplies, using appropriate purchasing method, such as purchase card or lFCAP requisition. Maintains orderly records of purchase orders and receipts. Reconciles purchase card orders on a timely basis (within five days of charge) and takes independent action to resolve problems with vendors to reconcile or otherwise close out incomplete purchase orders. Keeps fund control official informed of any major or recurring problems with vendors or purchasing process. As requested, provides administrative support to assist in budget analyses.

• Travel arrangements for physician staff, submitting all necessary documentation prior to and following travel assignments to appropriate units.

• Understands the functions and procedures to backup the Resident Program Coordinator: incumbent may be expected to assist initial resident processes, scheduling of resident related events and meetings, and other support needs of Residents.

• Assists the Medical Service administration by preparing and maintaining, electronic training logs and records. The incumbent independently gathers data and makes recommendations pertaining to the objectives, priorities, and deadlines assigned by Medical Service leadership. Coordinates and confirms room assignments for training sessions; works with maintaining CME records for attending and house staff.

• Receives and screens telephone calls and visitors, refers callers to appropriate individuals or services. Personally handles administrative inquiries that do not require the attention of the professional staff.

• Composes correspondence, reports, memoranda, minutes, and other documents. Independently formulates worksheets suitable for input of specific data. Can develop from rough data tables, graphs and charts using a variety of computer software, resulting in a clear presentation of information.

• Performs other duties as assigned.

Work Schedule: 8:00am to 4:30pm, Monday-Friday

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/PD00533A

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/02/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Program Support Assistant ( OA) Grade requirements: At least one year of specialized experience ( GS-5 or equivalent) with the knowledge of scheduling, travel coordination, timekeeping, inventory and acquisition of the appropriate office supplies and equipment and coordination of the removal and potential disposal of equipment, furniture, copier and fax machine, maintains meeting minutes; skill in operating personal computer.

You will be rated on the following Competencies for this position:

• Administration and Management

• Customer Service (Clerical/Technical)

• Self Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Additional information

Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.