Program Support Assistant

Summary

Serves as the Logistics Program Support Assistant (LPSA) for the Logistics Service in a VA Health Care System (VAHCS) and supported catchment area. The position has administrative responsibility, accountability, and oversight for the Logistics programs and activities across the full jurisdiction of the health care system. The position reports directly to the Facility Chief Supply Chain Officer (CSCO).

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Overview

• Accepting applications

• Open & closing dates

04/17/2024 to 05/02/2024

• Salary

$44,117 - $57,354 per year

• Pay scale & grade

GS 6

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Location

1 vacancy in the following location:

• North Charleston, SC 1 vacancy

• Remote job

No

• Telework eligible

No

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent -

• Work schedule

Full-time -

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0303 Miscellaneous Clerk And Assistant

• Supervisory status

No

• Security clearance

Other

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Suitability/Fitness

• Announcement number

CBTB-12380727-24-CW

• Control number

787071700

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This job is open to

• The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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Duties

The Logistics Program Support Assistant (LPSA) assists the Administrative Officer (AO) to coordinate and implement all the administrative activities of the service. Major duties include but are not limited to:

• Program Support- Performs work involving the collection, compilation, and /or tracking of data and statistical information in support of the Logistics Service program operation.

• Clerical Support- Provides clerical contact support for Logistics Service including answering phones, scheduling interviews and office appointments, tracking and monitoring deadlines, and coordinating with Human Resources

• Customer Service- Meets the needs of customers while supporting VA Missions. Employee with take initiative in resolving issues and refer complex problems to their immediate supervisor, with proposed alternative solutions.

• Timekeeping- Serves as the official timekeeper for the site and maintains timecards for all employees.

• Personal/Professional Development/Training- : Follows guidelines consisting of established procedures and specific guidelines in the form of agency policies and procedures, VA/VHA Directives, Handbooks, federal codes and specific related regulations pertinent to training and administrative protocol.

• Local travel to and from the main facility as needed.

Work Schedule: Monday through Friday, 7:30am - 4:00pm

Position Description Title/PD#: Program Support Assistant/PD10418A

Physical Requirements and Work Environment: Requires some physical effort such as standing, sitting, walking, or bending. There are no special physical demands. The work is performed in an office setting involving everyday risks or discomforts. Normal safety precautions are adequate.

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Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this job

• Subject to a background/suitability investigation

• May serve a probationary period

• Selective Service Registration is required for males born after 12/31/1959

• A complete application package; Resume, Transcripts, etc.

• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-06 grade level: At least one (1) full year of specialized experience equivalent to the GS-5 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Program Support Assistant, and that is typically in or related to the work of this position. Specialized experience includes meeting deadlines, monitoring and following up with human resources, maintaining and filing documents, onboarding new employees, data analysis, knowledge of rules, regulations, procedures throughout many areas including human resources, knowledge of specialized platforms such as USA Staffing, ePas, HR Smart, LEAF, VATAS, yourIT, yourHR etc., Microsoft Office software programs such as MS Word and Excel, One Drive, and Teams

There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Clerical- Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.

• Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Computer Skills- Uses computers, software applications, databases, and automated systems to accomplish work.

Education

This job does not have an education qualification requirement.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.