Penn Mar Organization, Inc. Lutherville , MD 21093
Posted 4 weeks ago
FT- Mon-Fri 2p-10p*
The Residential Supervisor works directly with people with Intellectual Disabilities in a variety of settings, including but not limited to their homes, the community, and through remote supports. This position directly supervises all Direct Support Professional's (DSP) within a specific location. Duties include engaging people in meaningful activities related to their personal goals, supporting them to connect with people in places of interest in their communities, providing support with assistive technology, communication, skill building, discovery activities, maintaining health and safety, and/or personal care needs. This position is fully responsible for the scheduling of team members, completion of all required documentation, medical oversight, and on-call responsibilities, which may require scheduling flexibility.
Education/Experience:
Must be at least 18 years old
High school diploma or equivalent required, AA or BA degree in Human Services or related preferred
2 years' experience in direct support or 1-year direct support experience at Penn-Mar required
AA may substitute for one year of human services experience; BA/BS may substitute for 2 years of human services experience.
Experience supervising others preferred
Required Skills/Abilities: • Professional verbal and written communication skills (i.e., discussions during team meetings, regularly reading and responding to emails) • Proficient with interpersonal and relationship building skills, and able to maintain effective relationships with other team members, supervisor, and others in the organization • A valid driver's license for 2 years required and maintain Penn-Mar's acceptable driver requirements as outlined in Team Member Handbook, for all positions requiring driving • Excellent organizational skills and attention to detail • Strong analytical and problem-solving skills • Positive role-model for others and able to work on a team • Commitment to creating a respectful and collaborative environment • Flexible in changing environments • Ability to prioritize tasks • Ability to function well in a high-paced and at times stressful environment • Experience in or willingness to learn a variety of software applications is required including documentation software and other case management software. Duties/Responsibilities:
Supervisor Responsibilities
Partner with the Program Manager to hire, train, onboard, provide oversight and feedback to DSP's in the execution of their duties
Complete 90 day and annual performance reviews for DSP's and foster a culture of accountability within the program.
Ensure DSP's maintain required certifications and mandatory trainings
Follow all incident reporting based on state requirements in a timely manner to supervisor with descriptive and detailed documentation.
Demonstrate an understanding and commitment to Penn-Mar's Leadership Philosophy, which includes weekly 1:1 meetings with direct reports
Be knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures
Maintain professional relationships with all stakeholders, including the families of those supported
Ensure all required shifts are covered by qualified and trained team members
Monitor, review and approve direct reports timesheets and PTO within required timeframes
Work within program budget
Participate in self-development activities or training
Be awake, alert, engaged, and orientated during scheduled shifts ensuring that all responsibilities are met unless completing an assigned sleepover position
Schedule and lead department team meetings
Attend and actively participate in Residential Supervisor meetings or other required meetings and communicate information with team members as appropriate
Actively participate in all licensing reviews
Create and demonstrate a culture of appreciation within teams
Ensure all team member injuries are immediately documented and reported to the appropriate HR representative
Review monthly site assessments completed by Managers and complete and implement plans of correction
Ensure all required documentation is completed correctly, thoroughly, and on time
Ensure homes and vehicles are well maintained, and request assistance from other support departments if needed
Ensure accurate documentation of service delivery for billing purposes
Person Centered Approach
Support people to identify and live out their goals and dreams
Foster the informed decision-making process, through education, experience, and exposure and provide active supports
Support people by using the information gathered from the Personal Outcome Measures (POMS) survey throughout all areas of their life
Encourage people to advocate for themselves and participate in self advocacy groups when desired
Support people to have healthy relationships with others (friends, family, support staff, non-paid natural supports, community members)
Connecting with community resources to enhance supports and relationships
Compliance
Attend annual or revised PCP/ISP meetings, completing all necessary paperwork prior to the meeting (i.e., Assessments, POM's, Assistive Technology review) and ensuring all team members understand and implement the PCP/ISP as outlined.
Remain up to date and ensure all team members are trained on the changes to an individual's PCP/ISP
Follow and implement current individual specific protocols, nursing plans, behavioral plans, and other individual specific information pertaining to someone's support needs.
Ensure all mandatory trainings are completed in the required timeframe
Accurate completion of daily service notes, daily attendance, and other required documentation
Direct Support Responsibilities
Creatively assist individuals in finding recipes, grocery shopping, and meal preparation within dietary recommendations. The level of assistance needed will depend on the needs of the individual you are supporting.
Assist/encourage people in the cleanliness of their home and/or other environments. The level of assistance needed will depend on the needs of the individual you are supporting.
Safely transport people using a company vehicle or a reliable personal vehicle if required.
Ensure all medication orders are received, documented, and reordered per doctor's recommendation
Ensure medical and other appointments occur within required intervals and all follow-up recommendations occur. Residential Supervisors are to ensure all recommendations, changes, are communicated and implemented with appropriate members of the team.
Identify and appropriately implement Penn-Mar trained ideologies and practices for crisis de-escalation
Engage with people in creating opportunities and creative learning environments.
Responsible for financial management requirements of individuals and organizational funds based on each programs policy and expectations.
From time to time, Residential Supervisors may be required to work in other programs or locations for a period of time as business needs dictate or perform other duties as assigned.
Physical Requirements:
The physical demands described herein are representative of those that must be met by a team member to successfully perform essential functions. The level and duration of physical exertion may vary in the performance of this job.
While performing essential functions and duties the team member will typically remain in a stationary position (stand or sit), walk (move or traverse), drive/operate motor vehicles, grasp, handle or feel objects, talk, hear, see, and reach with hands and arms. The team member will regularly be required to position self (to) move, including ascending and descending stairs, stooping, kneeling, bending, crouching, pushing, pulling, and twisting.
Lift and carry or otherwise move items 20/50 pounds regularly/occasionally.
Must be able to transfer or assist in transferring individuals.
Must have visual acuity adequate to perform essential functions. (i.e.-operate motor vehicles and detect dangers or risks) • Must be able to read, write, and speak English to communicate with individuals and other team members.
Work Conditions:
Work environment involves some exposure physical risks, which require following basic safety precautions.
Work environment involves exposure to bodily fluids and other conditions common to an IDD support environment.
Work may involve moderate exposure to unusual elements, such as behaviors, unpleasant odors, and/or loud noises.
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