JOB TITLE: New Highland/Rise Family Resource Center Program Supervisor
POSITION SUMMARY: Reporting to the Director of Family Strengthening and Youth Development, the NH/R Family Resource Center Program Supervisor provides leadership to the Family Resource Center (FRC) and specifically oversees personnel and services functions of the FRC programs, insures quality and accountability for program function and services, and is responsible for monitoring program budget and ensuring program reporting is accurate and timely. This is an essential position that provides leadership and oversight to the NH/R FRC team.
Work collaboratively with Program Director to develop NH/R FRC mission, goals and objectives, work plans, protocols and practices.
Identify and reach out to community partners to support the NH/R FRC.
Maintain program data, track progress, and generate reports and documentation for OFCY and current grants.
Support and develop NH/R Family Resource Center staff by setting objectives, providing ongoing coaching and identifying with staff development opportunities.
Anticipate personnel needs. Plan for future and recommends costs effective measures for site development and maintenance.
Responsible for facilitating communication between program staff and other agency personnel.
Liaison with public and private agencies on behalf of the NH/R FRC and Lincoln.
Develops and monitor program budgets; provide reports to appropriate agencies in a timely manner.
Maintain relationships with appropriate public/private administrators and officials, conducting outreach and participating in professional and community networking opportunities.
Participate when needed in board and program committee meetings and other appropriate committee meetings. Participate in all management team meetings and trainings.
A positive, service-oriented team player who thrives in a fast-paced, busy environment. Genuine interest in developing teams and serving families. Excellent interpersonal, communication and organization skills. Must be deadline-driven, detail-oriented and able to maintain high levels of confidentiality and professionalism. Maintains a diverse network of community and business relationships that can be accessed to support the program.
EXPERIENCE AND EDUCATION:
Bachelors degree in Social Work or human services related field. Non-profit and/or experience with school and public systems experience preferred.
Knowledge of and skills working with family systems, community trauma, and community organizing or advocacy.
Excellent verbal and written communication skills.
Demonstrated ability to work collaboratively with groups and individuals from diverse backgrounds.
Budget management experience preferred.
Prior experience managing program data and generating accurate program reports.
Bilingual Spanish/English preferred.
Lincoln Child Center