Program Supervisor

Overview

As the Program Supervisor at the Sterling Employment Center, your role is integral to the daily oversight of operations, ensuring the maintenance of facilities, vehicles, and optimal staff ratios. You will create schedules and facilitate opportunities for meaningful work, volunteerism, and community engagement tailored to individual needs.

Collaborating closely on the development and execution of Individual Service Plan (ISP) goals, behavior support strategies, and therapeutic services for individuals supported at the program. Thorough documentation, including assessments and evaluations, will be central to your responsibilities.

Leading a team of support staff, you will provide mentorship and cultivate an inclusive environment that encourages independent decision-making among individuals. You will also spearhead the recruitment, training, and supervision of Unit Supervisors, ensuring adherence to high standards of service delivery and operational excellence.

The Sterling Employment Center is dedicated to empowering adults with disabilities to secure meaningful job opportunities. We provide comprehensive support services to individuals ages 21 and above, aimed at enhancing job readiness skills, fostering independence, and facilitating integration into the workforce.

Minimum Education Required

High School Diploma/GED

Additional Shift Details

8am-4pm

Responsibilities

• Demonstrate knowledge of, and commitment to, agency mission and values

• Promote the mission and values of HMEA through effective leadership

• Promote teamwork; practice open communication and respect diversity

• Hire, train, and supervise support staff

• Develop schedules and opportunities for work, volunteer and/or community activities that are appropriate and meaningful to the individuals supported

• Assist with the development and implementation of ISP goals and objectives, behavior support strategies and therapy services for individuals supported

• Complete written documentation (including assessments and evaluations), reports and records in a timely and professional manner

• Manage program and consumer funds in accordance with HMEA policies and procedures

• Encourage and support individuals in making independent choices to the greatest extent possible

• Demonstrate effective use of analytical skills, past experience and logic in order to render sound and objective decisions

• Assist Program Supervisor in administrative planning

Competencies:

• Problem Solving- identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

• Respect -shows respect for self, coworkers and the individuals supported.

• Interpersonal Skills- maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.

• Oral communication- speaks clearly and persuasively in positive or negative situations demonstrates group presentation skills.

• Written Communication- is able to read and write information to communicate.

• Planning/organizing- prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

• Quality control- demonstrates accuracy and thoroughness and monitors own work to ensure quality.

• Adaptability- adapts to changes in the work environment and deals with frequent change, delays or unexpected events.

• Dependability- is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

• Safety and security- actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Qualifications

• Associates degree in related field preferred; experience may be considered in lieu of degree.

• 3 or more years' experience working in related field.

• Valid driver's license along with an acceptable driving status.

• Use of a reliable vehicle, which seats two passengers.

• Additional specific experience may be required.

HMEA, Inc is an equal opportunity employer and is committed to the principles of affirmative action.