Program Specialist

Your job is more than a job

Why a Great Place to Work

At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can.

And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It's a responsibility we take seriously.

Because we don't just serve the New Orleans community-we're at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you.

When you know you're making an authentic impact, you give a little extra to every day-as a person, with your team, in your community-and that's one of the reasons why you'll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do.

GENERAL DUTIES

Manages data collection, data integrity and regulatory reporting.

• Computes monthly medication dosages/costs and submits billing to accounting.

• Accrues expenses for reporting to management.

• Ensures charges are entered for patient accounts.

• Inputs data into regulatory agency portals for UNOS, CMS, CrownWeb, NHSN, TJC, FACT, AABB, and other regulatory reporting requirements

• Inputs and analyzes data ensuring integrity of databases.

• Compiles data for admissions and keeps logs for statistical analysis.

• Serves a key role in the research of current trends and models relevant to the department.

• Maintains current knowledge and awareness of organizational and regulatory standards, policies and procedures.

• Engages in continuing education of research policy/guidelines.

Organizes and manages projects related to the operation of the department.

• Coordinates various projects and evaluates project progress and prepares reports.

• Prepares program meetings and tracks attendance.

• Coordinates interdepartmental and intradepartmental organization-wide research projects as required.

• Assists with development of protocol specific training/standard operating procedures (SOPs) for research staff and clinical staff as appropriate.

• Develops best practices and tools for project execution and management.

• Prepares and develops program materials including spreadsheets, reports and presentations.

• Assists with draft budget proposals and project budgets.

• Program account support to include contract administration and program retention.

• Communicates concerns to director and assists in facilitating solutions.

Communicates with multi-disciplinary teams to achieve department and project goals.

• Promotes a learning environment that enables staff to make contributions to function effectively by collaborating with the multidisciplinary team to ensure consistent goals for the unit

• Collaborates with others in the coordination of tasks and activities

• Develops and maintains relationships with internal and external stakeholders that support and further partnerships

• Collaborates in setting strategic plan including goals and objectives

• Participates in Quality Assessment and Performance Improvement (QAPI)

• Approaches other in a tactful manner

• Treats others with respect and consideration regardless of their status or position

• Reacts well under pressure.

• Fosters teamwork and champions service excellence

Provides administrative support for various departmental services

• Prepares forms for physician billing

• Coordinates appointments, referrals and education for patients

• Maintains patient charts and ensures accurate and proper documentation including consents

• Ensures staff are up to date on education and nursing skill requirements

• Maintains department activity calendar

• Participates in program job and benefit fairs

• Completes administrative tasks correctly and timely

• Maintains the appearance of the department.

• Performs all other duties as assigned.

EXPERIENCE QUALIFICATIONS

• 1 year work experience in project management or data management; EPIC knowledge base

EDUCATION QUALIFICATIONS

• Bachelor's Degree or 3-5 years of experience in administrative assistant type role

SKILLS ABILITIES

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to interact by telephone and face-to-face with individuals and groups of customers seeking service or assistance.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills

• Knowledge of word processing software and ability to use information systems to input data, prepare documents and reports, and monitor accuracy and completeness of information.

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.

• Give people a reason to smile.

• Put a little love in your work.

• Be honest and real, but with compassion.

• Bring some lagniappe into everything you do.

• Forget one-size-fits-all, think one-of-a-kind care.

• See opportunities, not problems - it's all about perspective.

• Cheerlead ideas, differences, and each other.

• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.