Program Specialist

Your job is more than a job.

Why a Great Place to Work:

You're more than your job. Everyone is. And that's what makes you great at your job-all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we've built a culture that supports and celebrates the extraordinary. You'll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you'll find that our everyday makes it easy to live your extraordinary.

GENERAL DUTIES

Manages data collection, data integrity, and regulatory reporting.

• Computes monthly medication dosages/costs and submits billing to accounting.

• Accrues expenses for reporting to management.

• Ensures charges are entered for patient accounts.

• Inputs data into regulatory agency portals for UNOS, CMS, CrownWeb, NHSN, TJC, FACT, AABB, and other regulatory reporting requirements

• Inputs and analyzes data ensuring integrity of databases.

• Compiles data for admissions and keeps logs for statistical analysis.

• Serves a key role in the research of current trends and models relevant to the department.

• Maintains current knowledge and awareness of organizational and regulatory standards, policies, and procedures.

• Engages in continuing education of research policy/guidelines.

Organizes and manages projects related to the operation of the department.

• Coordinates various projects and evaluates project progress and prepares reports.

• Prepares program meetings and tracks attendance.

• Coordinates interdepartmental and intradepartmental organization-wide research projects as required.

• Assists with the development of protocol-specific training/standard operating procedures (SOPs) for research staff and clinical staff as appropriate.

• Develops best practices and tools for project execution and management.

• Prepares and develops program materials including spreadsheets, reports, and presentations.

• Assists with draft budget proposals and project budgets.

• Program account support to include contract administration and program retention.

• Communicates concerns to the director and assists in facilitating solutions.

Communicates with multi-disciplinary teams to achieve department and project goals.

• Promotes a learning environment that enables staff to make contributions to function effectively by collaborating with the multidisciplinary team to ensure consistent goals for the unit.

• Collaborates with others in the coordination of tasks and activities.

• Develops and maintains relationships with internal and external stakeholders that support and further partnerships.

• Collaborates in setting strategic plan including goals and objectives.

• Participates in Quality Assessment and Performance Improvement (QAPI)

• Approaches others in a tactful manner.

• Treats others with respect and consideration regardless of their status or position

• Reacts well under pressure.

• Fosters teamwork and champions service excellence

Provides administrative support for various departmental services.

• Prepares forms for physician billing.

• Coordinates appointments, referrals, and education for patients

• Maintains patient charts and ensures accurate and proper documentation including consent.

• Ensures staff are up to date on education and nursing skill requirements.

• Maintains department activity calendar.

• Participates in program job and benefit fairs.

• Completes administrative tasks correctly and timely.

• Maintains the appearance of the department.

• Performs all other duties as assigned.

EXPERIENCE QUALIFICATIONS

• 1-year work experience in project management or data management; EPIC knowledge base

EDUCATION QUALIFICATIONS

• Bachelor's Degree or 3-5 years of experience in an administrative assistant type role

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

Children's Hospital, at the heart of LCMC Health's incredible community of care, has been the go-to hospital for expert children's health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children's Hospital's 40+ specialties and our national ranking by U.S. News & World Report as a Best Children's Hospital

Your extras

• Deliver healthcare with heart.

• Give people a reason to smile.

• Put a little love in your work.

• Be honest and real, but with compassion.

• Bring some lagniappe into everything you do.

• Forget one-size-fits-all, think one-of-a-kind care.

• See opportunities, not problems - it's all about perspective.

• Cheerlead ideas, differences, and each other.

• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.