Florida Department Of Transportation Tallahassee , FL 32301
Posted 3 weeks ago
Requisition No: 824542
Agency: Department of Education
Working Title: PROGRAM SPECIALIST III-DOE - 48000924
Pay Plan: Career Service
Position Number: 48000924
Salary: Salary: $42,776.81-$90,694.67
Posting Closing Date: 04/04/2024
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Florida Department of Education
Bureau of Educator Certification
LOCATION: TALLAHASSEE
Program Specialist III- CS
Position Number 48000924
Salary: $42,776.81-$90,694.67
CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY
The purpose of Florida educator certification is to support the academic achievement of our students by assuring that our educators are professionally qualified for highly effective instruction. Florida educators must be certified to teach in our public schools and in many of our private schools. Educators include classroom teachers, school administrators, and other support professionals, such as guidance counselors and media specialists. The Bureau of Educator Certification (BEC) is committed to providing timely, accurate, and efficient services to all constituents. For more information, please visit the Bureau of Educator Certification webpage.
DESCRIPTION:
In this position, the candidate will serve as a district support specialist providing assistance to school districts in the area of educator certification and carrying out administrative remedies as needed. In this capacity, you will assume critical responsibilities related to the implementation of the requirements of state laws specifically as defined by Florida Statues and State Board of Education Rules.
The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stress.
The employee must interact courteously with others.
The employee's performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
General Responsibilities:
This position is responsible for providing primary support to the Policy and District Support Program Director in the maintenance and coordination of the Bureau's district communication system.
This position is responsible for providing timely responses to requests for certification assistance from the automated phone system, the Bureau's electronic mailbox, and the Bureau's professional staff.
This position requires excellent customer service skills, good judgment, and the ability to attain an acceptable information response rate in a high-volume work environment.
This position requires compliance with established Bureau policies and procedures in performing all duties and responsibilities.
Attendance is an essential function of this position.
Specific Responsibilities:
This position requires in-depth analytical skills, familiarity with Florida Statutes and State Board of Education Rules governing the educator certification process and the ability to work independently.
Manage and coordinate the district communication system to provide routine electronic mail responses to district inquiries as directed by the supervisor.
Develop and review program procedural manuals, administrative rules, and program guidelines.
Develop and/or revise training modules and presentations, technical assistance guides, fact sheets and other resource materials.
Assist in the preparation and dissemination of certification reports and information to stakeholders.
Perform analysis on proposed and finalized state legislation, policy decisions and guidance.
Performs other duties as requested and assists the unit director and other Bureau staff as requested.
Knowledge, Skills, and Abilities:
Knowledge of Florida State Board of Education Rules and procedures governing issuance of Florida Educator Certificates.
Knowledge of the methods of data collection and analysis.
Ability to track multiple projects in an organized and systematic manner.
Ability to communicate effectively both verbally and in writing, to exercise mature judgment, to work independently, and to establish and maintain effective working relationships with others.
Preferred Qualifications:
Strong customer service skills are critical.
Ability to work in a team environment.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Tallahassee
Florida Department Of Transportation