Program Specialist

Department Of Veterans Affairs Vancouver , WA 98660

Posted 3 months ago

  • Videos

  • Duties

HelpDuties Summary

The incumbent serves as the Program Analyst for the Community Care program providing direct program analysis and support for this complex unit which is aligned under the Community Care Administration under the Business Office Division, VA Portland Healthcare System (PORHCS).

VA PORHCS's Community Care Administration Division operates a large and complex purchased care program that is directly responsible for authorizing and case management outsourced episodes of care for VA PORHCS.

Learn more about this agency


Incumbent plans, schedules, and develops projects that improve the effectiveness and efficiency of Community Care Administration operations at the Portland Healthcare System (HCS). In addition, the incumbent develops unique and original data collection process that serve as the primary Choice Program and VA Care in the Community decision making tools for both divisional leadership and hospital executives. The incumbent creates unique reporting tools and performance metrics for senior leadership across the Portland VA Medical Center, based on distinctive needs as determined by the analyst and or executive leadership. These projects and reports are used as a primary resource to determine operational effectiveness, compliance with VA Care in the Community standards, Choice program standards, and for executive budgetary decisions at the Portland Healthcare System.

The incumbent performs qualitative and quantitative analysis for the PORHCS Community Care Administration program, including analysis and evaluation of operational outcomes, measuring program efficacy, and adherence to Community Care national standards. The analyst demonstrates expertise in adapting analytical techniques and evaluation criteria to determine operational effectiveness. In addition, the incumbent recommends operational changes based on his/her findings, enforces quality control standards, and develops new analytical projects when current practices are insufficient. The incumbent processes expertise in data retrieval, data analytics, report creation, records and statistical computations, and workload analysis.

The incumbent also creates unique databases and analytical tools for special projects. These tools are frequently used throughout the Portland VA Medical Center, Community Care Administration under the Business Office and other staff members within the VISN.

Work Schedule: Monday-Friday 7:30 a.m.- 4:00 p.m.

Telework: Not available

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist PD#21208-0

Relocation/Recruitment Incentives: Not authorized

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status


Promotion Potential

  • Job family (Series)
    0301 Miscellaneous Administration And Program

Similar jobs

  • Computer Occupations, All Other

  • Control Center Specialists

  • Specialists, Control Center

  • Requirements

HelpRequirements Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: performing qualitative and quantitative analysis and evaluation of operational outcomes, measuring program efficacy and adherence to national standards, assembling data performing complex meta-analysis, utilizing computations as necessary and submitting periodic reports. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's equivalent graduate degree. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond full years of progressively higher level graduate education leading to such a degree, or an LL.B or J.D in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position..

You will be rated on the following Competencies for this position:

  • Accountability

  • Decisiveness

  • Integrity/Honesty

  • Problem Solving

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
While work is mostly sedentary, there are also demands for standing, walking, bending and long periods of sitting. The incumbent is required to answer numerous telephone calls and must have adequate eyesight and hand dexterity to allow for reading and operating a computer terminal.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Administrative Specialist III Cancer Program (Vancouver WA US)

Peace Health

Posted 3 weeks ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 PeaceHealth is seeking a Administrative Specialist III - Cancer Program for a 1.0 full time equivalent Non-Exempt position. This position will be working Day shift with shift durations of 8 Hours. Req ID: 165576 JOB SUMMARY Responsible for providing diverse clerical and/or administrative support in a variety of settings; work may include but is not limited to planning, organizing and coordinating communications, presentations, spreadsheets, basic project management, data and records management, etc. as defined within the scope of the role. May assist with overflow work from administrative and executive assistants, may also have receptionist responsibilities. ESSENTIAL FUNCTIONS * Receives little instruction on daily work and general instructions on newly introduced assignments. * Applies knowledge and independent judgment to complete a wide range of assignments and resolve problems. * Provides guidance and training to other staff. * Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. * Applies knowledge of programmatic and administrative requirements. * Frequent contacts include internal and external customers to gather information or provide information. * Facilitates workflow for accurate completion of assignment/projects in accordance with work expectations. * Performs other duties as assigned. QUALIFICATIONS (required unless otherwise designated. EDUCATION: * High School Diploma or equivalent preferred. EXPERIENCE/TRAINING: * Minimum of three years of progressively responsible applicable experience in a professional office. * Medical office experience preferred. * Formal business and/or secretarial training or experience is preferred. OTHER SKILLS: * Proficient in Windows based PC applications (including Word, Excel, PowerPoint, and Outlook). * Excellent verbal and written communication skills. * Strong organizational and analytical skills. * Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment. * Ability to work with office equipment. * Basic accounting skills may be preferred. SOUTHWEST PHYSICAL/COGNITIVE REQUIREMENTS: * Work requires normal amounts physical effort up to 66% of the time. * Ability to lift objects weighing 50 lbs. or less. * Work is performed under normal working conditions with adequate lighting and ventilation. * Job duties frequently require intense concentration and attention to detail (34-65% of work time). Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application. About PeaceHealth PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Vancouver community please visit our homepage: Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn! Questions? Review our Employment FAQ or email Please note this email does not accept resumes or applications. Location: Vancouver, Physicians Building (157) Job Category: Business, Administrative & Facilities Shift: Day Shift Length: 8 Hours FTE: 1.0 Work Type: Full Time Hourly compensation starts at: $16.59, more depending on experience Required Certifications/Licensure: PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws. The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job. Posting Notes: Vancouver || Business, Administrative & Facilities || Clerical || Full Time || HOSPITAL ADMIN Peace Health Vancouver WA

Program Specialist

Department Of Veterans Affairs