Program Specialist

Summary

This position serves as the Program Specialist - Mental Health Patient Care Management Module Coordinator (MH PCMMC) for the facility. The Program Specialist works in collaboration with the Chief of Mental Health, Administrative Officer, Clinic Coordinators, Providers, and other clinical staff in assuring the management and accuracy of the provider panel data base.

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Overview

• Accepting applications

• Open & closing dates

03/12/2024 to 03/20/2024

• Salary

$62,522 - $81,278 per year

• Pay scale & grade

GS 9

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Location

1 vacancy in the following location:

• Chillicothe, OH 1 vacancy

• Remote job

No

• Telework eligible

Yes-Regular Telework 3+ days a pay period.

• Travel Required

Not required

• Relocation expenses reimbursed

No

• Appointment type

Permanent -

• Work schedule

Full-time -

• Service

Competitive

• Promotion potential

None

• Job family (Series)

0301 Miscellaneous Administration And Program

• Supervisory status

No

• Security clearance

Not Required

• Drug test

No

• Position sensitivity and risk

Non-sensitive (NS)/Low Risk

• Trust determination process

Credentialing

Suitability/Fitness

• Announcement number

CBSR-12343226-24-NH

• Control number

781231500

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This job is open to

• Internal to an agency

Current federal employees of this agency.

Clarification from the agency

Open to current, permanent employees of the Chillicothe VA Medical Center and affiliated Community Based Outpatient Clinics (CBOCs).

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Duties

Duties and responsibilities include, but are not limited to:

• Enters Mental Health information into PCMM system, enrolls patients into the Mental Health teams, and assigns patients to the appropriate provider within the PCMM system.

• Performs work in direct support of an administrative area such as management analysis or operating program analysis for the MH PCMM package.

• Works with Team Leaders and Clinic Managers to formulate and conduct training and orientation for all staff, providers, and clerks involved with MH PCMM.

• Provides assistance and technical level support from within the Mental Health Service or a comparable setting.

• Performs work in support of general management and/or program analysis functions in which knowledge of the purpose, operation, methodology and techniques characteristic of specific management/program analysis functions is required: specifically for the MH PCMM, which includes interdisciplinary panels and maintenance of those panels.

• Facilitates the completion of required Clinical Pertinence reviews for both Psychology and Prescribing clinical staff.

Assists, or provides training, implementation, monitoring and evaluation of all administrative procedures related to PCMM operations, as well as work closely with the clerks in the Mental Health settings serving as a MH PCMM resource person, and will certify MH PCMM application users to ensure competency.

• Serves as the MH Patient Care Management Module Coordinator (MH PCMMC) for Mental Health Teams within the Health Care System (HCS) service area. He/she works in collaboration with the team leaders, Clinical Managers, Providers, Nurses, Clerks, and the rest of the clinic staff, CBOC staff and contract providers and is responsible for maintaining the integrity of the PCMM database for all of Mental Health throughout the hospital, outpatient clinics and CBOC's service area.

• Works with Team Leaders and Clinic Managers to formulate and conduct training and orientation for all staff, providers, and clerks involved with MH PCMM. Provides expertise and advice to all providers involved with MH PCMM.

• Obtains, organizes, files and retrieves reports and numerical data for use in preparing status reports, briefings and presentations.

• Must adhere to Joint Commission National Patient Safety Goals.

Work Schedule: Monday through Friday; 7:00 a.m. to 3:30 p.m. or 7:30 a.m. to 4:00 p.m

Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position

Position Description/PD#: Program Specialist/92290-A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

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Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job

• Must have a current, valid driver's license

• Selective Service Registration is required for males born after 12/31/1959

• You may be required to serve a probationary period

• Subject to background/security investigation

• Selected applicants will be required to complete an online onboarding process

• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/20/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Preferred Experience: Data entry and attention to detail.

You may qualify based on your experience and/or education as described below:

To qualify at the GS-09 grade level, you must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience in healthcare delivery, extensive body of management and/or program analysis technical rules, guidelines, regulations and precedents and experience with the basic objectives and policies governing various management or program operations and skilled in the operation of a personal computer. Experience with public laws, VA Policy and regulations; health information records systems and of Privacy Act and Freedom of Information Act, as they relate to the delivery of health care services; experience with all computer menus relating to processing data for patient related activities and determining legal eligibility of veterans; experience with safety and fire prevention rules and regulations, of facility and community disaster plans and procedures of VA-DoD Contingency Plan and facility's responsibilities.

OR

Have a master's or equivalent graduate degree; OR, 2 full years of progressively higher level graduate education leading to such a degree; OR a related LL.B. or J.D.

OR

Have a combination of both education and experience. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is usually sedentary but requires walking, standing and carrying of medium weight items, on occasion. Incumbent must have an even temperament and act in a professional manner during work performance.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement or see Alternate Application.

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• Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window

Learn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.