Program Specialist

Department Of Veterans Affairs Lexington , KY 40598

Posted 3 weeks ago

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This position is aligned under the Office of the Director's, reporting directly to the Chief, Quality, Performance and Patient Safety.

Learn more about this agency


The primary qualification requirements are ability to organize multiple projects and functions;

effective communication with various levels of staff and veterans; ability to prioritize multiple

tasks and meet time frames; analytical and problem-solving ability; substantive knowledge of

programs; experience in word processing, data analysis (Excel), presentation (PowerPoint)

programs; and comprehensive office management for multiple sites.

Incumbent independently provides program administration support including long-range and strategic planning and assists in identifying and defining both short-term and long-range planning

opportunities for all quality programs.

Collaborates with the service chief and top management in policy review, formulation and

communication, implementation and evaluation and in setting facility priorities related to Quality


Incumbent is responsible for the overall administration of the quality and safety office and is responsible for management of all administrative processes.

The incumbent is responsible for coordinating with Human Resources for the recruitment of nurses and other office personnel; develops position descriptions, recruitment packages, develops interview questions and scoring guidelines, convenes interview panels, serves on panels as appropriate/needed, summarizes recommendations regarding recruitment; provides updated information to management as needed.

Monitors all accounting transactions and cash flow as budgetary demands on control points

frequently requires incumbent's advice on increases or decreases of purchase for reconciliation

with budget limitations.

Work Schedule: Monday - Friday 7:30 am to 4:00 pm

Compressed/Flexible: Available

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/PD303790

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status


Promotion Potential


  • Job family (Series)

0301 Miscellaneous Administration And Program

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  • Computer Occupations, All Other

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Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2020.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization.

    Examples of specialized experience would typically include, but are not limited to: gathering and analyzing data; identifying and evaluating trends; making recommendations to improve operational effectiveness; managing budgets; peer review, 5705-protected documents, accereditation vista, medical center policies; purchasing, planning and evaluation of administrative programs; drawing conclusions from data; coordinating meetings; acting as a Human Resources Liaison; establishing and maintaining an efficient filing system, using automated data processing equipment to generate a variety of reports; establishing priorities and meeting deadlines preferably in Quality Management. OR,
  • Education: Applicants may substitute education for the required experience.

    To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B., if related. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education leading to a master's or equivalent graduate degree.

You will be rated on the following Competencies for this position:

Attention to Detail

Computer Skills

Customer Service

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:
The position is administrative in nature and involves working in an office setting.

The position requires frequent use of a computer and phone. The position requires some lifting and carrying of small office items. Position is mostly sedentary and may require extended periods of sitting.

The position has frequent contact with patient care areas and may be exposed to sick patients. Position requires some travel between divisions and to remote clinic locations.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S.

Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

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Program Specialist

Department Of Veterans Affairs