Program Specialist / Cuddler Program / Full Time

NATIONAL LEADERS IN PEDIATRIC CARE

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering.

Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation.

Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding.

It's Work That Matters.

Overview

Schedule: Monday-Friday 10am- 7pm

Purpose Statement/Position Summary: The Program Specialist is responsible for day-to-day oversight for department-specific programs.

The Specialist will direct and coordinate program activities to ensure that goals and objectives are accomplished within the estimated time period and in compliance with CHLA or other relevant agencies' policies. Under supervision of the Program Manager or Program Administrator, will monitor program workflows, engage community partners, and ensure desired program outcomes are achieved. Demonstrates independent thinking to assess all aspects of volunteer onboarding to identify potential cuddler candidates during volunteer prospect process for future development into specialized roles. Proactively evaluates volunteer referrals to specialized volunteer roles and oversees each volunteer's advancement into Cuddler programs (NICCU and TLCC). Collaborates with Volunteer Resources staff to maintain all compliance measures for specialized volunteers and annual recertification of volunteers.

Minimum Qualifications/Work Experience: This position requires an experienced individual with a minimum of 3-5 years of demonstrated experience within a pediatric hospital setting.

Ideal candidate will have a child development, human services or background including volunteer coordination/management or program development, planning and implementation. Skills Required: Self-starter with outstanding organizational skills.

Ability to handle multiple assignments with minimal supervision. Must be able to meet deadlines. Strong interpersonal skills, particularly in dealing with hospital staff, volunteers and

donors. Experience in successful volunteer management.

Adept public speaker, outgoing personality and team work focused. Demonstrated verbal and written communication skills.

Ability to organize time effectively and manage a large number of tasks simultaneously.

Education/Licensure/Certification: Bachelor's degree in Child Development is required or other related fields such as Infant & Newborn Development or Neonatal Nursing.

Pay Scale Information

$52,208.00-$94,099.00

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry.

The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career!

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members.

CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.

Diversity inspires innovation. Our experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.

Office of Patient Experience/Volunteers