Program Specialist

Department Of Veterans Affairs Nashville , TN 37201

Posted 2 days ago

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Duties

Summary

The incumbent serves as the initial point of contact for dealing with information systems problems within Clinical Center/Service Line/Service or Department, including troubleshooting equipment or resolving VISTA software difficulties, as well as PC based applications that are relevant to the department. Liaison with IRM, other ADPACs, hospital staff, and management to achieve seamless integration of VISTA components, and personal computer (PC) application software.

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Responsibilities

  • Participates in planning future information technology hardware and software requirements for the Service.

  • Responsible for equipment purchasing and leasing

  • Manage Contracts

  • Liaison to Human Resources

  • Request Market Pay review for Physicians

  • Serve as POC for Murfreesboro and assisting OR room availability

  • highlight trends and depict results, using presentation graphics and other visuals.

  • Provides administrative, clinical, and research reports from the database, using available VISTA menu options, File Manager techniques, and PC applications as appropriate.

  • Monitors progress notes and consults for compliance and completeness.

  • Planner/Implementer for VISTA applications in accordance with VA Directives, mandates or Clinical Center/Service or Department request.

  • VISTA Equipment Coordinator and Troubleshooter. Incumbent is responsible for assuring that the service has essential operational components. Handles initial user triage for problems related to software or hardware.

  • Identifies and implements changes to clinical applications (VISTA/CORE packages) to improve performance or to correct problems which have been encountered.

  • Responsible for Information Security Awareness including signing off of accounts, appropriate use of Internet and email, pertinent application of the Privacy Act in preserving patient, confidentially by safeguarding the access, verify and electronic signature codes.

Work Schedule: Monday-Friday, 8:00am-4:30pm

Compressed/Flexible: Not Available

Telework: May be Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/PD085010 and PD066850

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

No

Promotion Potential

11

  • Job family (Series)

0301 Miscellaneous Administration And Program

  • Requirements

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Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job

  • Designated and/or random drug testing may be required

  • Selective Service Registration is required for males born after 12/31/1959

  • You may be required to serve a probationary period

  • Subject to background/security investigation

  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/15/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience and/or education as described below:

  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Analyzing workload trends; monitor and/or participate on projects; and address inquiries/correspondence and prepare written response. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an equal amount of specialized experience and education.

You will be rated on the following Competencies for this position:

Organizational Awareness

Technical Credibility

Communications

Partnering

Federal Funds Processing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:This is primarily a sedentary position, but the work requires some walking, bending, stooping and carrying items such as manuals, documents. etc. Concentration and sustained performance under prolonged stress is required because of the time factors involved in completion of work assignments within deadlines.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

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Program Specialist

Department Of Veterans Affairs