Program Safety Guide

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field behavioral/mental health treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance use disorder or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives. At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

Location: Southbridge, MA - Outpatient Treatment Program

Schedule: 5:45am - 2:15pm. Mondays, Wednesdays, and Saturday are required days; Sundays are a definite day off as we are closed. Either Tuesday or Thursday could be a day off along with Sunday

Pay rate: $18.15/hour

Benefits:

• 401k with company contribution

• Health, dental, vision insurance

• Paid time off

• Tuition reimbursement

• Discounts on wide array of services/entertainment

Qualifications:

• High school diploma or GED required.

• Prior experience working in customer service, security, and/or with individuals with substance use disorders.

• Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.

The Program Safety Guide is responsible for:

• Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.

• This includes, but is not limited to: greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.

• Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.

• Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or

applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.

Other details

• Job Family Trade

• Pay Type Hourly

• Min Hiring Rate $18.15

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• Southbridge, MA, USA