TITLE: Program Release Manager
LOCATION: Atlanta, Georgia
Think you know NCR? Think again!
We are NCR, the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
Not only are we the leader in the markets and technology segments we serve, we serve the most exciting and dynamic clients in the world. And we put them at the center of everything we do. Our mission in life is to enable our clients to exceed their goals from client satisfaction, to revenue growth, to operational excellence, to profit growth our solutions cover these.
By continually learning aboutand pioneeringhow the world interacts and transacts, we're helping companies not only reach their goals, but also change the way all of us shop, eat, travel, bank and connect. Together, we are shaping the future. NCR is headquartered in Atlanta, Georgia, with approximately 30,000 employees and does business in 180 countries.
As a member of the Services Process Engineering & Practice Management team, the Program Release Manager will drive the activities required to move new and updated products and offers through the PLM process. This will require strong organizational and planning skills to co-ordinate multiple products and offers within the Service Portfolio and ensure that milestones are met on time with quality.These products and offers are released across NCR's global services regions and
Key Areas of Responsibility
Driving the governance and processes to deliver products in the Services Portfolio that meet the phased milestone deliverables.
Creating and organizing reports and plans to manage priorities across multiple products and offers that the product management team is managing in various states of the Product lifecycle from Ideation to Launch.
Managing priorities and identifying roadblocks
Driving project milestones and the activities and resources needed to meet the schedule
Documenting processes and identifying opportunities for improvement.
5-10 years of services operational experience
Solid program and project portfolio management background with experience working across teams to deliver products on time, on budget and on spec
Experience partnering with various internal stakeholder groups to achieve objectives
Effective communicator and presenter across technical and business audiences.
Expertise with Microsoft Office products
Experience with Atlassian Jira and/or AgileCraft
Understanding of ITIL process framework
Experience with Agile Methodology
Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences about race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.