Program Quality Specialist

State Of Massachusetts Quincy , MA 02170

Posted 3 months ago

The Department of Early Education and Care (EEC) is an agency that represents an exciting opportunity to build a new, coordinated, comprehensive system of early education and care in Massachusetts.

The services that EEC provides to the children and families of the Commonwealth can be divided into the following three main categories:

  • Information and referral services for all families in Massachusetts, including parenting information, and resource and referral services for early education, child care and after school opportunities to the families of approximately 1 million children under the age of 13.

  • Licensing, regulation, and comprehensive quality improvement support for all child care providers, serving approximately 250,000 children daily.

  • Financial assistance to help low-income families pay for child care and early education. EEC provides subsidies on on a sliding fee scale basis for approximately 53,500 children.

The Program Quality Specialist is responsible for regional coordination of a statewide strategy for improving program quality across EEC's mixed delivery system. Responsibilities include providing technical assistance and resources to programs involved with the MA Quality Rating and Improvement System (MA QRIS) across the mixed delivery system; actively participating in ongoing efforts to evaluate, revise, and improve the MA QRIS; understanding and communicating the value of early education and care to diverse stakeholder groups; and contributing to a positive and collegial work environment.

A detailed list of duties and responsibilities follows:

Provides technical assistance, resources, and support to programs participating in the MA Quality Rating and Improvement System (MA QRIS), including community center-based, public preschool, family child care, and after school/out of school time programs

Demonstrates knowledge of EEC regulations and best practices in early childhood and out of school time program quality

Provides support with the measurement tools required for participation in the MA QRIS, including but not limited to the Environment Rating Scales, Pre-K CLASS, Assessment of Program Practices Tool (APT), and Strengthening Families

Verifies MA QRIS applications via document review and site visits to programs

Conducts technical assistance site visits to programs; provides training to programs on MA QRIS elements

Follows established protocols and maintains reliability with other Program Quality staff across regions

Participates in continuous efforts to create, evaluate, revise, and improve the MA QRIS and its related policies, procedures, and implementation plans.

Supports the development of materials such as PowerPoint presentations, 1-pagers, guidance documents, and reports to communicate about the MA QRIS and quality in early education and out of school time programs

Maintains ongoing communication with internal colleagues and external stakeholders, including (but not limited to): Licensing staff; Programs Division staff; EEC leadership; interagency colleagues; EEC Board; EEC grantees; advisory groups; partners; families

Collaborates with internal colleagues to align work across units and divisions

The Preferred Qualifications for this position are as follows:

Applicant must have a minimum of a Bachelor's degree in Early Childhood Education or related field;

Strong organizational skills and high attention to detail;

Ability to maintain a collegial, professional demeanor in person, in written communications, and over the telephone;

Ability to work on multiple tasks and/or projects concurrently; and

Ability to work both independently and to collaborate as a team player.

Applicant must possess deep knowledge of child development and best practices in early education and care;

Knowledge of and experience with the MA QRIS, including measurement tools;

Experience providing technical assistance to early education and/or after school/out of school time programs; and

Experience and interest in early education policy research, development, and implementation.

Applicant must have extensive skills using computers and Microsoft Word, Outlook, Excel, and Power Point; and some

Experience in data analysis.

Applicant must possess strong public speaking skills; and

Ability to determine the most appropriate format and procedure for compiling and presenting information.

Applicant must have experience with change management;

Ability to respond to flexible job requirements; and

Ability to attend to detail as well as to maintain big-picture focus.

Bilingual in Spanish preferred.-

The Selected Candidate for this position may elect either Quincy MA or Taunton MA as their primary office location

All inquiries into this position may be directed to Frank Corsino Human Resources Business Partner at 617-988-2428 or

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in teaching, educational administration, educational counseling or educational guidance, or (B) any equivalent combination of the required experience and the substitutions below.


I. A Bachelor's or higher degree with a major in education or special education, educational administration or educational counseling may be substituted for the required experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements:
Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License or the equivalent from another state may be required.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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Program Quality Specialist

State Of Massachusetts