The ProgramPerformance Manager will establish the framework for program management andsupport program objectives and deliverables. Accountablefor the performance of projects and processes within a specific area ofNational Grid. Will lead strategyplanning and execution that maximizes achievement of near term team objectivesand long term strategic initiatives. Partnerswith internal clients and project teams to ensure deliverables fall within theapplicable scope, budget and schedule. This leader will coordinate with teamlead members to ensure all aspects of the project are compatible.
Monitor and review workundertaken across several small to medium scale programs or a large complexprogram to ensure appropriate use of resources and adherence to schedules.
Promoteand implement procedural best practice to ensure all working practice (andwhere relevant, health and safety standards) are compliant with National Gridpolicies and regulatory requirements.
Lead,own and champion change within the delivery process of a given area, managingoperational and organizational change for business excellence and growth, aswell as inspiring and engaging others in new ways of working, innovation andperformance to enhance value and commitment.
Develop and foster aculture of innovation in the end-to-end process, challenging and advising theteams that support the process and the wider business to understand the impactof existing policies, processes and ways of working on our contractors and onour financial performance.
Monitor monthlyresource levels, resource predictions, performance and plan progress to enableanalysis of key themes and trends. Report and communicate the KPIs and KPItrends for the project delivery process.
Monitorand challenge existing ways of working and continuously seek ways to do thingsbetter in order to drive greater efficiencies within assigned area.
Identify processinefficiencies, opportunities and failures and work closely with the functionalteams to develop solutions to drive efficiencies and maximize value throughprojects, initiatives and ongoing change management.
Manage the overallportfolio of projects as well as personally manage the delivery of projectdeliverables during the year. Identify, manage and escalate as appropriateproject risks and issues.
Manage communication withstakeholders directly and indirectly impacted by changes to the contractdelivery process.
Work with business units, sponsors and championsto translate objectives into well-defined requirements with clearlydefined business cases to support program aims and innovation within NationalGrid.
Represent National Grid values when meeting withkey internal and external stakeholders such as business, municipal, orregulatory agencies.
Developand maintain effective relationships with key stakeholders to sharebest practice, drive consistency in resource planning and ensure timelydelivery of projects.
Bachelor's Degree is preferred and 7 years experience including experience as a program manager or project manager.
Excellent knowledge of the Operations environment.
Excellent working knowledge and experience in program management principles, tools and techniques.
Experience of managing the work of multi-functional or diverse teams, demonstrates taking specific actions to enable the team to function efficiently and effectively.
Proficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint). Project management software knowledge a plus. (Microsoft Project or P6) and other relevant company IT systems.
Knowledge of National Grid's business operations, company policies and practices.
Knowledge of relevant industry practice and legislation. Knowledge of current trends within the industry and developments in legislation or regulation.
This position has a career path which provides for promotional opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.