Program Options Analyst

Community Action Partnership Of San Luis Obispo County San Luis Obispo , CA 93403

Posted 3 months ago

Community Action Partnership of San Luis Obispo County is committed to eliminating the causes of poverty by empowering low-income individuals and families to achieve self-sufficiency through a wide array of community-based collaborations and programs.

Employee Benefits

Medical, Dental, Vision, Flexible Spending Plan

CAPSLO offers benefits through a group medical, dental, vision, flexible spending account, life and AD&D insurance program. CAPSLO pays the full amount (100%) of the premiums to cover full-time (regular, seasonal, and limited term) employees. Eligible employees may elect, at their own cost, to have medical, dental and vision insurance coverage for their dependents. Additionally, CAPSLO offers a Long Term Disability ("LTD") insurance program.

Retirement Savings Plan

CAPSLO offers eligible employees the opportunity to contribute a portion of their earnings to a Section 403(b) Retirement Plan. Full-time employees are 100% vested upon enrollment into the plan. CAPSLO matches 60% of every dollar contributed up to an annual maximum of 15% of your annual salary (not to exceed IRS limits).

Holidays

Twelve paid holidays* and one paid Personal Holiday during the course of each calendar year.

Vacation/Sick Leave

CAPSLO awards 80-160 hours of vacation annually with a maximum accrual of 320 hours, depending on years of service. Paid Sick time is accrued at 8 hours per month with a maximum accrual of 280 hours.

Additional Benefits

CAPSLO offers additional benefits including employee assistance program (EAP), reduced rates for pet insurance, reduced rates for cellular phone service, reduced rates for car rentals, workers' compensation insurance, and additional time off for positions classified as exempt.

  • Bilingual/biliterate candidates desired. A test will be administered prior to employment.*

Position Summary:

Under supervision and direction of supervisor, the Program Options Analyst (POA), provides administrative and analytical support for all service options under EHS, HS, & State funding that includes Family Child Care Home Education Networks (FCCHEN), Center based, and home base service with regards to recruitment, marketing outreach, waiting list, and enrollment. The POA applies contract and standard regulation to eligibility and compliance for subsidized child care programs. The POA is responsible for the implementation and development of a multilevel county recruitment and marketing plan to ensure projected waitlist and enrollment numbers. This position is most suited to persons who enjoy paperwork, are detailed oriented, have excellent communications skills and can work accurately with numbers and statistics. The ability to get along well with the public and the ability to organize and work with minimum supervision is essential.

Responsibilities & Duties:

Recruitment & Marketing Outreach

  • Works with supervisor to develop a comprehensive multicounty recruitment plan.

  • Organizes and attends recruitment events and open enrollment nights.

  • Maintains social media and marketing tactics to improve program services awareness in communities.

  • Prepares materials for recruitment.

Waiting List & Application Maintenance

  • Screens and directs telephone calls; provides routine information and referrals in response to inquiries for child care services.

  • Receives and reviews waitlist applications for completeness and accuracy.

  • Assists in follows-ups on missing or incorrect applications through phone calls, mail, email and/or faxes.

  • As needed, completes waitlist applications.

  • Maintains waiting lists for braided and non-braided sites for multiple counties.

Enrollment

  • Maintains appropriate record keeping systems, reports, and other required documents.

  • Responsible for processing and issuing weekly Enrollment Status Report, Enrollment Management Report, and program waitlist for SLO, Kern, and San Diego Counties.

  • Prepares statistical and data reports related to community needs.

Clerical & Data Entry

  • Performs a variety of clerical tasks, including but not limited to: word processing, (memorandums & reports), data entry, filing, copying, tabulating, mailing, and tracking information, etc.

  • Maintains and reorders supplies, supplies and office forms as needed.

  • Makes travel arraignments for personnel

  • Schedules appointments and events for department staff

  • During peak enrollment seasons, assists the data entry technician with the inputting of applications into the database.

  • Attends departmental staff meetings, and other meetings within the state as requested by the supervisor.

  • Completes end of the month reports.

  • Prepare data for input into fiscal reports.

  • Audit and review records to assure compliance with program regulations.

  • Performs other duties as needed.

Minimum Educational and Experience

Requirements:
  • Combination of five years performing administrative business functions, case management, eligibility determinations, marketing, and/or related field.

  • Associates degree required.

  • Must have experience with Microsoft Office, including Excel and database programs.

  • Must be able to type 50 words per minute. Must provide a keyboarding certificate prior to beginning employment.

Other Requirements:
1.Must be flexible to work out of different offices as needed.
2.Must be able to maintain computer documents and database spreadsheets. Must be computer literate with knowledge of Microsoft Word and Excel, access, and publisher.
3.Must be able to manage multiple tasks successfully.
4.Must get along well with the public.
5.Must have interpersonal skills, emphasizing listening and communication.
6.Must be able to relate well to all people of the community regardless of color, national origin, religion, sex, pregnancy, age, marital status, veteran status, sexual orientation, disability or socio-economic level.
7.Must be organized, self-motivated, and able to work with minimum supervision.
8.Must be able to perform accurate mathematical calculations including: adding,

subtracting, dividing, averaging, and multiplying.
9.Must be able to maintain accurate records, compile reports of statistical data.
10. Must be a team player and be flexible to changes in procedure and regulation.
11. Must be emotionally mature, stable, and tactful.
12. Must be able to maintain client confidentiality.
13. Must be able to apply sound judgment in decision-making.
14. Must be able to operate a calculator and other office machines.
15. Must have dependable, insured transportation and valid CA driver's license (mileage to be reimbursed) and acceptable driving record. A DMV printout and proof of insurance will be required.
16. Must complete a health screening and TB skin test or chest x-ray prior to beginning employment.
17. Must use reasonable precautious in performance of one's duties and adherer to all applicable safety rules and practices; an act in such a manner as to assure at all times maximum safety to one's self, fellow employees, clients and children.
18. Employment is contingent upon meeting all job requirements and background requirements: criminal history check, education verification, acknowledgment or child abuse reporting responsibility, criminal record statement, etc. Employment is contingent upon receiving a clearance from appropriate authorities.
19. Must understand, uphold, and continue working toward accomplishing the mission, strategic goals and performance measure of the agency.
20. Must be able to communicate orally and in writing in the English and Spanish languages and pass a bilingual/biliterate test (salary differential provided).


Physical and Environmental

Requirements:

Position requires intermittent standing, sitting, walking, twisting and bending. Must be able to lift up to 30 pounds. Simple grasping and hand manipulation required as well as reaching above and below shoulder level. Requires working indoors in temperature-controlled environment with some exposure to copier and printer chemicals/fumes.

Tools and Equipment Used:

Computer, Calculator, and various other office machines.

For questions regarding the application process or open positions, contact the Recruiting

Department at 805-544-4355.

EOE/ V/ ADA/ Drug Free Workplace/ Asset Infused Organization

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.

CAPSLO Mission, Vision and Core Values

Other details

  • Pay Type Hourly

  • Employment Indicator Regular Full Time

  • Min Hiring Rate $20.50

  • Max Hiring Rate $24.12

  • San Luis Obispo, CA, USA

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VIEW JOBS 9/5/2019 12:00:00 AM 2019-12-04T00:00 Community Action Partnership of San Luis Obispo County is committed to eliminating the causes of poverty by empowering low-income individuals and families to achieve self-sufficiency through a wide array of community-based collaborations and programs. Employee Benefits Medical, Dental, Vision, Flexible Spending Plan CAPSLO offers benefits through a group medical, dental, vision, flexible spending account, life and AD&D insurance program. CAPSLO pays the full amount (100%) of the premiums to cover full-time (regular, seasonal, and limited term) employees. Eligible employees may elect, at their own cost, to have medical, dental and vision insurance coverage for their dependents. Additionally, CAPSLO offers a Long Term Disability ("LTD") insurance program. Retirement Savings Plan CAPSLO offers eligible employees the opportunity to contribute a portion of their earnings to a Section 403(b) Retirement Plan. Full-time employees are 100% vested upon enrollment into the plan. CAPSLO matches 60% of every dollar contributed up to an annual maximum of 15% of your annual salary (not to exceed IRS limits). Holidays Twelve paid holidays* and one paid Personal Holiday during the course of each calendar year. Vacation/Sick Leave CAPSLO awards 80-160 hours of vacation annually with a maximum accrual of 320 hours, depending on years of service. Paid Sick time is accrued at 8 hours per month with a maximum accrual of 280 hours. Additional Benefits CAPSLO offers additional benefits including employee assistance program (EAP), reduced rates for pet insurance, reduced rates for cellular phone service, reduced rates for car rentals, workers' compensation insurance, and additional time off for positions classified as exempt. Position Summary: The Program Eligibility Specialist (PES) will determine initial and continued eligibility for state and federally funded programs. 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Attends internal and external meetings as approved and assigned for the purpose of family eligibility. 11. May assist in the completion of waitlists application as needed due to staffing needs at the center level. 12. Performs specific mathematical computations that pertain to eligibility. 13. Enters data into an approved software program. 14. Maintains current data for assigned caseload and providers 15. Files and maintains documents in both physical and electronic filing systems. Reports 16. Collects and maintains data to be used in preparation of fiscal, program, and audit reports. 17. Completes weekly program stats report. 18. Sends reports to service options (centers, and family child care). Attendance 19. Processes attendance in accordance to policy and regulation for assigned caseload. 20. Completes corrections provided by the Program Eligibility Analyst 21. Follows up on the Daily Absence Logs and reviews its compliance 22. Issues Center and FCCHEN attendance Registers 23. 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Takes a leadership role in training and assisting new staff. 35. Solves complex problems requiring detailed analysis related to parent fees. 36. Reviews department procedures and recommends efficiencies to the department supervisor as appropriate. 37. Enrollment, Eligibility, & Parent Fee Projects Minimum Educational and Experience Requirements: Level I: Two years of education and/or experience in Child Development, Social Science, Psychology, Human Development, Liberal Studies, or related field and one year work experience in client casework and/or client eligibility setting. An Associate's Degree is Preferred. Level II: Combination of related education and/or experience equal to five years performing administrative functions, case management, eligibility determinations, and/or related field. One of the years must be experience working as a Program Eligibility Specialist I or experience equivalent to performing eligibility determinations under a California Department of Education regulation. A Bachelor's Degree is preferred. Note: Promotion from one level to the next is contingent on job duties performed, needs of the program and approval by the appropriate authorities. There is no automatic promotion on the basis of meeting the minimum educational and experience requirements listed above. Other Requirements: 1. Must be flexible to work out of different offices as needed. 2. Must be able to maintain computer documents and database spreadsheets. Must be computer literate with knowledge of Microsoft Word and Excel, access, and publisher. 3. Must be able to manage multiple tasks successfully. 4. Must get along well with the public. 5. Must have interpersonal skills, emphasizing listening and communication. 6. 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Must be able to lift 30 pounds. Simple grasping and hand manipulation required, as well as reaching above and below shoulder level. Requires working indoors in a temperature-controlled environment with some exposure to copier and printer chemicals/fumes For questions regarding the application process or open positions, contact the Recruiting Department at 805-544-4355. EOE/ V/ ADA/ Drug Free Workplace/ Asset Infused Organization We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability. CAPSLO Mission, Vision and Core Values Other details * Pay Type Hourly * Employment Indicator Regular Full Time * Min Hiring Rate $17.00 * Max Hiring Rate $24.00 * San Luis Obispo, CA, USA Community Action Partnership Of San Luis Obispo County San Luis Obispo CA

Program Options Analyst

Community Action Partnership Of San Luis Obispo County