Program Operations Specialist, Tas, Dnta (East)

Department Of The Treasury Philadelphia , PA 19107

Posted 6 months ago

  • Duties

Help Duties Summary

The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

See "Additional Information" for Locations

Learn more about this agency

Responsibilities

WHAT DOES A PROGRAM OPERATIONS SPECIALIST DO? This position serves in an advanced developmental capacity for Taxpayer Advocate Services (TAS) Headquarters, assisting and participating in assignments to support TAS Headquarters' programs and initiatives. As a Program Operations Specialist you will evaluate effectiveness of assigned programs; identify and develop ways to resolve problems and cope with issues which directly affect program accomplishment; conducts program and project reviews based on "what if" situations. A Program Operations Specialist is also responsible for defining requirements, identifying and researching program areas, gathering and analyzing data, and preparing final reports.

As a Program Operations Specialist you will:

Grade 7-9 Duties

  • Coordinate internal administrative assignments.

  • Monitor activities to ensure timeliness, consistency and completeness.

  • Review responses, reports, and memoranda to develop consolidated responses on behalf of the organization.

  • Perform special studies and research projects or assignments, which require confidentiality and application of expertise and mature judgment.

  • Assess the need for and establish and/or adapt administrative procedures and practices to be used in highly unusual situations requiring deviation from standard administrative procedures.

  • Keep the supervisor advised of developments and progress concerning problems and follow up with the responsible official to expedite necessary action and final settlement of the issues.

  • Personally review all important incoming and outgoing correspondence, coordinating routing and the control of notes and suggestions concerning the subject matter involved before referral to the supervisor.

  • Advice manager on required personnel actions, performs delegated duties as assigned, supports and manages multiple administrative processes.

If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Occasional travel - 1 to 5 nights per month

Supervisory status

No

Promotion Potential
12

  • Job family (Series)
    0301 Miscellaneous Administration And Program

Similar jobs

  • Managers, All Other

  • Managers, Training

  • Specialists, Training

  • Training Managers

  • Training Specialists

  • Requirements

Help Requirements Conditions of Employment

  • Refer to Other Information.

  • Click "Print Preview" to review the entire announcement before applying.

  • Must be a U.S. Citizen or National

  • IRS Employees with Career or Career Conditional Appointments

  • Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-7 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience coordinating Taxpayer Advocate Services (TAS) administrative assignments; monitoring activities to ensure timeliness, consistency and completeness; reviewing responses, reports and memoranda to develop consolidated responses. Experience with TAS functional program operations and processes. Experience with oral and written communication to create reports and present information.

OR

You may substitute education for specialized experience as follows: Superior Academic Achievement (SAA) - A Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the graduating class in the college, university, or major subdivision, or membership in a national scholastic honor society recognized by the Association of College Honor Societies.

OR

At least 1 academic year of graduate education in a field of study that demonstrates the knowledge, skills, and abilities necessary to perform the duties of this position. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

GS-9 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Experience planning and coordinating Taxpayer Advocate Services (TAS) administrative programs, projects or processes. Experience coordinating TAS administrative assignments; monitoring activities to ensure timeliness, consistency and completeness; reviewing responses, reports and memoranda to develop consolidated responses. Experience applying analytical techniques sufficient to perform routine analyses of data and recommend appropriate course of action. Experience with oral and written communication to create reports and present information.

OR

You may substitute education for specialized experience as follows: Two (2) full academic years of progressively higher level graduate education in any field of study from an accredited college or university.

OR

Master's or equivalent graduate degree in any field of study from an accredited college or university.

OR LL.B. OR J.D. if related.

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part- time work is considered on a prorated basis.

  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable: You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Education


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
OT Driving Rehab Specialist PRN Mossrehab Driving Program

Einstein Healthcare Network

Posted 3 days ago

VIEW JOBS 10/16/2019 12:00:00 AM 2020-01-14T00:00 What are we made of? Some would say the very best healthcare professionals. Others would say our excellence and ability to create new treatments and technologies. And while that's all true, we are more. We are made of a belief that care should never be delivered without compassion. That treating patients is our job but treating people is our difference. At Einstein, we are more than medicine. That's what we're made of.Are you ready to join the team that's more than medicine?In this role you will be responsible for:Main location is in JenkintownLocations being served are Pennsylvania, Delaware and New JerseyProviding the full scope of driving rehabilitation services to our patient populationProviding driving evaluations and/or training services to patients with medical issues so to maintain or establish independent mobility. Work with a variety of caseloadsProviding supervisory support and participate in the development/enhancement of MossRehab Driving Program within the networkProviding service to adolescents, young adults, adults and seniors in a manner that demonstrates an understanding of the functional/developmental age of the individual servedTravel requiredIf you possess the following qualifications, please apply immediately:Bachelor's Degree in Occupational Therapy required, Graduate degree in Occupational Therapy preferredValid drivers license requiredCertification as a Driver Rehab Specialist preferred. If not certified, must agree to acquireState driving instructor's license preferred or must be eligible to acquireCPR certification requiredTwo (2) years experience preferred We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Einstein Healthcare Network Philadelphia PA

Program Operations Specialist, Tas, Dnta (East)

Department Of The Treasury