Program Operations Specialist, Tas, Dnta (Central)

Department Of The Treasury Cincinnati , OH 45201

Posted 6 months ago

  • Duties

Help Duties Summary

The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

See "Additional Information" for Locations

Learn more about this agency

Responsibilities

WHAT DOES A PROGRAM OPERATIONS SPECIALIST DO? This position serves in an advanced developmental capacity for Taxpayer Advocate Services (TAS) Headquarters, assisting and participating in assignments to support TAS Headquarters' programs and initiatives. As a Program Operations Specialist you will evaluate effectiveness of assigned programs; identify and develop ways to resolve problems and cope with issues which directly affect program accomplishment; conducts program and project reviews based on "what if" situations. A Program Operations Specialist is also responsible for defining requirements, identifying and researching program areas, gathering and analyzing data, and preparing final reports.

As a Program Operations Specialist you will:

Grade 7-9 Duties

  • Coordinate internal administrative assignments.

  • Monitor activities to ensure timeliness, consistency and completeness.

  • Review responses, reports, and memoranda to develop consolidated responses on behalf of the organization.

  • Perform special studies and research projects or assignments, which require confidentiality and application of expertise and mature judgment.

  • Assess the need for and establish and/or adapt administrative procedures and practices to be used in highly unusual situations requiring deviation from standard administrative procedures.

  • Keep the supervisor advised of developments and progress concerning problems and follow up with the responsible official to expedite necessary action and final settlement of the issues.

  • Personally review all important incoming and outgoing correspondence, coordinating routing and the control of notes and suggestions concerning the subject matter involved before referral to the supervisor.

  • Advice manager on required personnel actions, performs delegated duties as assigned, supports and manages multiple administrative processes.

and short-range program effectiveness.

If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Travel Required

Occasional travel - 1 or 5 nights per month

Supervisory status

No

Promotion Potential
12

  • Job family (Series)
    0301 Miscellaneous Administration And Program

Similar jobs

  • Managers, All Other

  • Managers, Training

  • Specialists, Training

  • Training Managers

  • Training Specialists

  • Requirements

Help Requirements Conditions of Employment

  • Refer to Other Information.

  • Click "Print Preview" to review the entire announcement before applying.

  • Must be a U.S. Citizen or National

  • IRS Employees with Career or Career Conditional Appointments

  • Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-7 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience coordinating Taxpayer Advocate Services (TAS) administrative assignments; monitoring activities to ensure timeliness, consistency and completeness; reviewing responses, reports and memoranda to develop consolidated responses. Experience with TAS functional program operations and processes. Experience with oral and written communication to create reports and present information.

OR

You may substitute education for specialized experience as follows: Superior Academic Achievement (SAA) - A Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the graduating class in the college, university, or major subdivision, or membership in a national scholastic honor society recognized by the Association of College Honor Societies.

OR

At least 1 academic year of graduate education in a field of study that demonstrates the knowledge, skills, and abilities necessary to perform the duties of this position. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

GS-9 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Experience planning and coordinating Taxpayer Advocate Services (TAS) administrative programs, projects or processes. Experience coordinating TAS administrative assignments; monitoring activities to ensure timeliness, consistency and completeness; reviewing responses, reports and memoranda to develop consolidated responses. Experience applying analytical techniques sufficient to perform routine analyses of data and recommend appropriate course of action. Experience with oral and written communication to create reports and present information.

OR

You may substitute education for specialized experience as follows: Two (2) full academic years of progressively higher level graduate education in any field of study from an accredited college or university.

OR

Master's or equivalent graduate degree in any field of study from an accredited college or university.

OR LL.B. OR J.D. if related.

  • The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part- time work is considered on a prorated basis.

  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable: You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

Education


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Program Operations Analyst
New!

Boeing

Posted Today

VIEW JOBS 10/15/2019 12:00:00 AM 2020-01-13T00:00 Job ID 00000149368 Date posted 10/14/2019 Location Cincinnati, Ohio Company The Boeing Company Job Description At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us. Boeing Commercial Airplanes is seeking a Senior Program Operations Analyst to support our operations in Cincinnati, Ohio. Job responsibilities include, but are not limited to: * Utilizes Industrial Engineering (IE) and project management skills and principles to develop plans, lead and direct projects including feasibility, constraints, processes, schedule, cost and risks. * Conducts operations studies or other work packages within and/or across programs, organizations or manufacturing business units. * Leads and reports activities involving product development, process improvement, or program initiatives. * Supports leadership in managing program and organizational activities. * Develops solutions to complex problems that require ingenuity and innovation. * Ensures solutions are consistent with organization objectives. * Effects of decisions are long lasting and heavily influence the future course of the organization. * Errors in judgment or failure to achieve results may result in the significant expenditure of company resources. This position is located in a location that does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Basic Qualifications (Required Skills and Experience): * 7+ years of experience using project management tools. * Manufacturing Experience * This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22. C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. Typical Education and Experience: Bachelor's degree in related field and typically 10 or more years' related work experience, a Master's degree and typically 8 or more years' related work experience or an equivalent combination of education and experience. Preferred Qualifications (Desired Skills and Experience): * 10+ years of experience in aerospace, aircraft engine and/or operations. * Experience leading lean manufacturing/Six Sigma workshops or events Experience Level Individual Contributor - 4 Job Type Regular Contingent Upon Program Award No, this position is not contingent upon program award Schedule Full time Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Boeing Cincinnati OH

Program Operations Specialist, Tas, Dnta (Central)

Department Of The Treasury