Program Officer, Upward Bound Program

College Success Foundation East Central , DC 20001

Posted 2 weeks ago

SUMMARY: The Program Officer, Upward Bound Program supports the College Success Foundation's Upward Bound Program's wrap around support services, retention and graduation efforts by providing direct support to Upward Bound students as they work to complete high school and transition into college. The Program Officer, will advise and counsel students using a case management protocol to establish academic goals; develop post-secondary plans; and explore career options.


  • Provides direct advisement and counseling to students related to academic monitoring and progress tracking.

  • Assists students with the development of secondary and post-secondary graduation and success plans.

  • Develops and implements college and career readiness workshops for Upward Bound students.

  • Conducts individual one - on - one advisement and group meetings with students every four weeks.

  • Provides assistance and support to students during the college application, financial aid and scholarship identification and application processes.

  • Collaborates with school - based counselors, instructors and school leaders as needed to ensure program and student success.

  • Assists students to make connections with support services and other enrichment programs unique to their school communities.

  • Develops and implement intervention plans for high-risk students.

  • Monitor student academic progress, school attendance, program participation and grade level progress.

  • Compiles and analyzes student data to fulfill data collection and submission requirements.

  • Updates and maintains contact information for all students, parents/guardians and key staff at their assigned schools.

  • Advises students on internships, study-abroad programs, college tours and summer academic enrichment opportunities.

  • Works as a part of a team to enhance and implement a Summer Academic Enrichment Program.

  • Assists the Program Manager with the development, data collection and distribution of various reports, documents and summaries relevant to the Upward Bound Program and its students.

  • Updates content and monitors on-going communication on the Upward Bound Facebook page and other social media assets.

  • Advocate for the Upward Bound Program by attending and participating in community meetings, advocacy programs and other professional development vehicles to enhance the visibility of the program, its mission and students.

  • Preforms other duties as assigned.


  • Experience and success working with young people ages 14 24.

  • Current or recent experience in academic advising, case management, data collection and analysis, college retention initiatives, student support services, peer mentoring programs or higher education.

  • Outstanding interpersonal, oral and written communication skills.

  • Engagement in statewide professional development and networking activities.

  • Excellent organizational and project management skills.

  • Ability to multitask at a high level of competency and accuracy performing detailed work.

  • Experience with social media utility, e-news, basic web design, Word and Office 365.

  • Utilize proactive approaches to problem-solving with decision-making capability.

  • Interpersonal skills with an emphasis on consultative and facilitation skills.

  • Experience with program development, as it relates to student support services.

  • Skills in using program data to drive quality improvement efforts.

  • Skills in training / curriculum development.

  • Familiarity with collective impact theory and practice.

  • Ability to work independently, while observing and complying with all standards of the supervision personnel and relating programs and services of the employer.

  • A commitment to diversity and equal opportunity.

  • Ability to travel up to 20% of the time. Must have a valid driver's license and proof of insurance.


  • Bachelor's degree required; master's preferred.

  • Minimum of five years of experience in fields related to academic advising, case management, data collection and analysis, and the ability to develop and submit reports to donors, partners and stakeholders.


While performing the duties of this job, the employee is regularly required to; reach with hands and arms and talk and hear. The employee is frequently required to use hands to finger, handle or feel; frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work is generally conducted in a school environment with minimal exposure to excessive noise or adverse environmental issues. Work environment is moderately quiet. Employees must be able to handle stress that is involved in meeting strenuous deadlines, and be flexible and able to interact with employees at all levels.

Work environment is moderately quiet. Employees must be able to handle stress that is involved in meeting strenuous deadlines, and be flexible and able to interact with employees at all levels.


The position may change based upon needs of the program and/or organizational needs and available funding. In compliance with federal and state regulations, College Success Foundation maintains a drug free environment and all successful applicants must pass a drug screen prior to hire. Employees of College Success Foundation and its subsidiaries must be able to successfully work in and promote a multicultural and diverse work environment.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

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Program Officer, Upward Bound Program

College Success Foundation