Program Officer

New York City is home to an estimated 900,000 to 1.3 million caregivers. Caregiver programs support older New Yorkers and their caregivers as well as kinship caregivers in accessing information and referral, long-term care planning, support groups, counseling, training, respite care and other assistance through our network of community-based providers. Social Adult Day programs support older adults who require assistance with activities of daily living by providing socialization, supervision, personal care and nutrition.

The Program Officer will work within the Caregiver Support Unit which includes the Caregiver and Social Adult Day Programs, and the Social Adult Day (SADC) Ombuds. Under the supervision of the Caregiver Support Senior Director but with latitude for independent judgment and initiative, the Program Officer will oversee contracts for Caregiver and Social Adult Day programs. Essential to this role is an ability to partner with community programs and support their efforts in delivering quality services to older adults and their caregivers. In addition, good communication skills, attention to detail and enthusiasm to work with older adults and their caregivers and the programs they serve is crucial.

The duties and responsibilities will include but not be limited to:

• Support community programs through negotiating and reviewing program budgets with contractors, providing oversight, technical assistance and analysis in accordance with NYC Aging's established policies, procedures, budgetary constraints and social service priorities.

• Support quality programming that adheres to program standards by performing annual program assessments through program visits and case record review, sharing findings with programs and following up to provide support and technical assistance to ensure and achieve program compliance, identify areas of program strength and weakness and recommends improvements.

• Act as an liaison with community groups, public and private agencies, and officials to improve coordination and awareness of services and solicit community involvement in planning and approach.

• Gather and analyze data for preparation of plans, reports and/or proposals in conjunction with staff from other Department bureaus and units, coordinates program meetings, and supports the success of the program's implementation of services.

• Participate in special projects and during the temporary absence of the supervisor, perform the duties of that individual.

Minimum Qualifications

1.A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in social services, community relations, public administration or management, contract management, or social research and/or planning, of which at least one year must have been in the field of aging; or

2.Education and/or experience that is equivalent to "1" above. Experience as described in "1" above may be substituted for education on a year for year basis. However, all candidates must: (a) have one year of experience as described in "1"

in the field of aging; and (b) possess a four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization.

Requirements for Assignment Level II

For Assignment Level II, in addition to meeting the qualification requirements above, one additional year of the experience described in "1" above is required.

Preferred Skills

• Ability to manage multiple complex projects to completion, preferably in a government or community based service setting.

• Excellent organizational skills with ability to take initiative, problem solve, prioritize duties and work independently in a fast paced and team environments.

• Capacity to work both independently and as part of a team.

• Master's degree or higher in social services related field above

• Proficient in Microsoft Office (MS Excel, MS Word).

• Bilingual (Mandarin, Cantonese, Spanish, Russian.) preferred.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.