Program Manager, Wholesale Credit Risk

Citigroup Inc. New York , NY 10007

Posted 2 months ago

The Program Senior Group Manager indirectly manages multiple teams through other managers. In-depth understanding of how different project teams contribute to achieving the objectives of the Wholesale Credit Risk Transformation Program (the "Program"). A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the Program within the relevant part of the business, combined with a solid conceptual/practical grounding in both the Program and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation with stakeholders may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Will be responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an integral member of the Program leadership team.


  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of projects.

  • Manages a functional area of the Program by applying a broad and comprehensive understanding in multiple projects as well as underlying business principles.

  • Identifies stakeholders in key organizations and build and manage relationships with each stakeholder.

  • Directs the creation of multiple programs of work and manage their alignment to business goals.

  • Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.

  • Leads the identification and drive resolution of issues, including those outside established programs of work.

  • Works with stakeholders to ensure program scope definition meet business objectives and partner with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals.

  • Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.

  • Assists program team in negotiating for resources owned by other departments in order ensure the program is completed within stated time lines.

  • Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.

  • Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.

  • Indirectly manages a team of employees and coach and evaluate performance and makes recommendations for pay increases, promotion etc.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • 15+ years of experience, including 8-10+ years' managerial experience

  • Demonstrate a consistent track record having worked as a Program or Project Manager, Lead, PMO or department head, managing teams and large, strategic cross-functional projects

  • Previous program/project management, consulting, technology and/or management

  • CAPM, PMP, PgMP and/or MBA are a plus


  • Bachelor's/University degree or equivalent experience, potentially Masters degree and managerial experience
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Program Manager, Wholesale Credit Risk

Citigroup Inc.