Program Manager

General Job Information

Job Summary

This position is located in the Department of Employment Services, Labor Standards Bureau Office of Workers' Compensation. The Office of Workers' Compensation Program processes claims and monitors the payment of benefits to injured private-sector employees in the District of Columbia.

Disputes between claimants and employers (or their insurance carriers) are mediated and employers are monitored to ensure compliance with insurance coverage requirements. The program administers the special/second injury fund, which provides benefits in cases of uninsured employers or in instances where an injury combines with a pre-existing disability to cause a substantially greater disability. Also, the program approves lump-sum settlements, assesses penalties and fines for non-compliance with the law and monitors vocational rehabilitation.

Duites and Responsibilities

Provides the full range of technical and administrative supervision over a staff within the office. Assigns and reviews the workload of the office, determining and scheduling priorities, assuring that service activities are properly and effectively time-phased to accomplish program objectives.

Reviews, interprets, and reports on Federal and Local grant allocation. Writes and applies for grants for specific program. Designs, writes, evaluates, and modifies policies to ensure that programs are effective and in compliance with legal requirements.

Analyzes policies, government regulations, and legislation to develop new program policies and plans or revise existing program policies and procedures. Analyzes statistical data and reports to identify and determine causes of problems and develop recommendations for improvement of organization's systems, procedures, or programs. Interprets results of studies, and prepares reports detailing findings, recommendations, or conclusions and determine areas requiring additional resources and new program implementation. Consults with and advises government officials and staff, civic bodies, and other agencies on legislative, policy and program issues.

Directs preparation and distribution of written and verbal information to inform management and employees of program and administrative policies and procedures. Develops written performance standards and ensures that all employees are aware of their responsibilities relative to those standards.

Provides management to program staff through consultation, supervision, and liaison activities. Identifies and provides for the training needs of staff. Counsels subordinates in matters relating to work performance, attendance and general work relationships, recommends and initiates disciplinary action and adjudicates employee complaints.

Holds and attends internal staff meetings and conferences, seminars, workshops, etc., and, as assigned, represents DOES in meetings relating to program areas. As a DOES representative, works closely with a wide range of community groups and organizations to develop, plan, establish and maintain cooperative relationships. Devises and recommends the establishment of new and/or revised policies, procedures and other documentation media as the need arises to more effectively accomplish program goals and objectives.

Develops operational guidelines based upon Federal and District of Columbia laws. As assigned, represents the Associate Director at meetings and conferences to serve as spokesperson regarding the views of the Associate Director and the positions of the Department regarding employment services.

Qualifications and Education

Specialized Experience: Specialized experience is experience which is directly related to the position and has equipped the individual with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.

Preferred Experience/Education

5+ years of administrative experience and a demonstration of leadership/supervisory experience. Degree preferred.

Licensures, Certifications, and other Requirements

None.

Work Conditions/Environment

The work is performed in a normal office setting.

Other Significant Facts

Tour of Duty: Monday-Friday 8:30 am - 5:00 pm

Operating Status: In-Person reporting, flexible and limited telework options available upon position eligibility and operational needs.

Promotion Potential: No known promotion potential

Duration of Appointment: Management Supervisory Service "At Will" Please be advised that persons appointed in the Management Supervisory Service do not acquire permanent status, serve at the pleasure of the appointing personnel authority, and may be terminated at any time. This position is not covered under collective bargaining.

Pay Plan, Series, Grade: MS-0340-12

Salary: $86,533.00 - $121,147.00; Based on qualifications and funding

Collective Bargaining Unit: This position is not covered under collective bargaining.

Position Designation: This position has been designated as Security Sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.

Residency Requirement: Applicants claiming "Residency Preference" will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.