Vmly&R Frisco , TX 75034
Posted 3 weeks ago
Who we are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
VMLY&R is looking for an experienced Program Manager who can quickly understand our client's needs and objectives with the ability to effectively manage variety sized teams in their effort to deliver services. The program manager is expected to deploy and manage against defined processes throughout a client engagement.
This individual is also responsible for building, coaching and leading teams against said process to ensure successful deliveries. VMLY&R needs individuals who are proactive problem solvers that can manage team dynamics, manage project financial performance, clearly communicate status, and drive progression towards dates.
Responsibilities
Business & Technical Analysis
May act as a client proxy for agile teams; may also coach and support Product Owner(s)
Manage multiple activities/projects under one or more clients
Support/provide strategic direction related to processes and resolution paths
Support agile teams to groom and refine user stories and acceptance criteria to meet the agile team's definition of ready.
Provide well researched POV documents on a variety of solutions related to project work
Analyze processes continuously for refinement; execute measures for optimization
Project Management
Continuously monitor project health via resourcing, profitability and burn rates.
Works with clients to define KPI's and meaningful metrics to report project health
Works closely with Client Engagement and delivery teams to architect solutions that best meet client requirements
Leadership & Team Management
Support creation of RFP responses with other teams within VMLY&R and new business engagement.
Create/draft contracts and scopes of work.
Manages internal teams and client relationships in alignment with Client Engagement team
Maintain direct client relationships with Product Owners and client management leadership
Responsible for interviewing and making recommendations to hire analysts at the Manager and Senior Manager levels
Coach, mentor and manage a Delivery team in the creation of business analysis tools/techniques and business requirements (i.e. user story mapping, process maps, rules matrices, mockups, textual requirements, user stories etc.)
Serve as a key point of contact and liaison for cross-divisional teams, agency peers and management
Support scoping and estimation exercises with Client Engagement teams
Required Skills & Experience
Required
College degree or equivalent Project Management and/or Business Systems Analyst experience
7+ years of analyst, project management, technical, and/or business experience
Master of agile software development methodologies, amongst other methodologies
Experience in running or working with agile teams (preferably Scrum)
Understanding of business requirements, user stories, and acceptance criteria
Ability to provide proactive and assertive leadership in problem solving, managing financial success of projects, maintaining timelines, and reducing waste
Strong interpersonal skills and able to resolve conflict with productive outcomes
Ability to effectively work across departments with diplomacy and a firm understanding of other's roles and perspectives
Ability to manage multiple work-streams (projects) effectively and efficiently.
Extensive team management skills for teams of 5+.
Ability to view problems in context at the system level and align solutions with the strategic direction of our clients and company
Experience with multiple application lifecycle management solutions
Proactive, adaptable, and flexible
Life-long learner, demonstrated commitment to continuous improvement
Strong attention to detail
Demonstrable ability to operate under tight deadline with complex business/technical solutions
Ability to manage workload with minimal supervision
Excellent written and verbal communication skills
Preferred
Bachelor's degree in business administration, computer science, computer information systems, marketing, or equivalent experience
Certification for or extensive experience of JIRA and Confluence
The base salary for this position at the time of this posting may range from $60,000 to $140,000 . Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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