Program Manager, Visual Merchandising

Amazon.Com, Inc. Seattle , WA 98113

Posted 2 weeks ago

Join the team that launched Amazon Books and Amazon 4-star! We've applied Amazon's 20 plus years of online retailing experience to build a store that integrates the benefits of online and offline shopping. It is still Day One for our team, and we are looking for entrepreneurial, analytical, creative, flexible leaders to help us make Amazon Books, Amazon 4-star and in store Pop-Up places that customers love to shop. If you want to join a fast-paced, innovative team that is making history, this is the place for you.

We are looking for a Program Manager to lead the visual merchandising strategy for Device and Electronics' categories across concepts. You are responsible for optimizing Device and Electronic demo experiences to encourage customer interaction, product discovery, and education about how Amazon technology can be used in customers' everyday lives.

The successful candidate is a great program manager and problem solver, and a strong partner to category teams to ensure business requirements and priorities are captured and executed correctly in store. The candidate will also be able to effectively balance the art and science of retail and identify solutions and processes to scale. He/she thrives in ambiguous environment has a willingness to roll up their sleeves to do whatever necessary in a start-up environment. He/she is an excellent writer, analytical by nature, creative, and able to influence at all levels of the organization.

Key responsibilities include, but are not limited to:

  • Program Ownership: You will be asked to develop, execute and deliver on detailed plans that will scale with our business. You will drive multiple projects simultaneously, defining timelines and communicating on status, risks, and process changes.

  • Visual Merchandising: Day-to-day planogram management which includes designing detailed merchandising guidance for in store features, optimizing for visual presentation, in-store set up, and the customer shopping experience. Your key internal customers include marketing, category, and store operations teams.

  • Work with Tech Ops, Category, and Device org partners to define, support, and measure the success of our in-store demo experience.

  • Experiment, iterate, and learn how to merchandise stores and identify process or accessories to effectively manage our business as it evolves in partnership with category, operational, and category teams.

  • Benchmark our merchandising strategy against other retail competition, monitor industry trends, calibrate based on feedback and findings, and deliver exceptional experiences for customers and your product categories.

  • Utilize the onsite lab (showroom replica) to test new solutions, lead leadership walkthroughs, and prepare visuals for store communication.

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