Program Manager V (Sales Strategic Planning & Operations)

The main function of the program manager is to drive global process standardization, design, and Internal/3rd Party Tool implementation projects across our Sales organization. The role will be a part of the Sales Strategic Planning & Operations team, which oversees group strategy and operational execution.

The primary objectives of this role are to (a) assess the efficiency of our Operating Model, (b) identify, design, and implement process/ tool improvements, and (c) own operational processes globally with the intent of continuous improvement to the way the business operates. The role partners deeply with stakeholders across all Sales Teams and cross-functional partners (including Product Management, Legal, Engineering, Finance, etc.). Job Responsibilities: Drive operational excellence and rigor based on a review of current processes through documentation and analysis of process and data flows and the identification of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.

Design new global process flows as well as internal tool/CRM/3rd party tool requirements and run point on implementation in partnership with Product/Engineering. Drive global standardization and operational alignment across various different Go-To-Market approaches. Lead the operational vision for process domains, manage a wide variety of projects simultaneously, and balance long-term solutions with continuous improvement and tactical wins.

Regularly communicate with stakeholders across the Sales organization to define global Operations roadmap, execute projects, and establish effective feedback loops with central/regional teams. Partner and influence numerous cross-functional partners across the organization, including Product Management, Engineering, Legal, Privacy, etc. to ensure best-in-class collaboration across all Operations projects. Synthesize project work for leadership consumption to make effective, analytically driven decisions regarding the global operating model.

Willingness and ability to work with stakeholders across multiple time zones. Skills: Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills. Strong ability to work independently and manage one's time.

Extensive experience in process design, standardization, and continuous improvement. Track record of working directly with Internal Product teams on the design and implementation of internal tool development projects and/or 3rd party solutions. Demonstrated problem-solving experience, providing sound business insights and recommendations.

Proven experience working independently, managing multiple projects simultaneously, and driving initiatives in a cross-functional environment. Proven stakeholder management experience including managing multiple partners simultaneously. Demonstrated experience presenting technical content to general audiences.

Advanced Excel and PPT skills. Strong knowledge of business and management principles involved in strategic planning, and resource allocation. Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio, etc.

Education/Experience: Bachelor's Degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Computer Science, Mathematics, Information Systems, etc.). Experience in multiple different Sales Go-To-Market motions, including Outsourcing Operations (preferred). Experience in Change Management (preferred). Experience in being a member of globally operating organizations within a matrix structure (preferred). PMI or PMP certification (preferred). Benefits: 401(k). Dental Insurance. Health insurance.

Vision insurance. We are an equal opportunity employer and value diversity, equality, inclusion, and respect for people. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities: Participate in OrangePeople monthly team meetings, and participate in team-building efforts. Contribute to OrangePeople technical discussions, peer reviews, etc.

Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us:

OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & and education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process/methodology orientation.